IP address changed

[irinax12]

Hello everybody!
I am trying to access this service from a different location.
It first says "login successful" but then redirects me to the login page again and again. Fortunately, I could log in to forums to ask this question.
Is there anything I can do to access my site not only from home, but from various locations?
(I have free account here)
Thanks in advance!

 

[Dead-i]

Hi,

Are you connecting from a mobile network? If so, please could you try using a normal internet connection and let me know if you still have this issue?

Thank you,

 

[irinax12]

Right now I do not have any other chance to connect the net than using my phone.
Why is it not normal? Is there anything wrong with mobile connection?

 

[Dead-i]

Hi,

Your mobile connection's IP address appears to be changing very frequently. For security purposes, cPanel requires that your IP address remains constant, to ensure your session is valid. On a normal internet connection, your IP address will be the same while browsing.

Thank you,

 

[irinax12]

I see
So it's not really possible to access the service while somewhere else. That's sad. Nowadays using mobile network it's kind of usual thing
Thanks for your answer!

 

[caftpx10]

I can access cPanel just fine when I stay on one spot with mobile data. Maybe you could do the same?

 

[irinax12]

Actually I was not moving at the moment (is that what you meant?)

 

[caftpx10]

So you was staying on the same exact spot while navigating cPanel (also with to logging in) while using mobile data? Usually in my case, most of the time when I stay on one spot with a stable connection, it remains with the same IP. I'm not sure how that would work for other carriers, though.

 

[irinax12]

Yep, I was staying exactly at the same spot when trying to connect. But it didn;t work.
Probably that IP thing changes from phone to phone...

 

[kendywor]

it seem that your mobile phone browser could be rejecting cookie

 

[caftpx10]

You can test if the IP changes by typing 'IP' on Google (it'll show the IP right away) and refresh from time-to-time to see if the IP really changes.

 

[bdistler]

starting today - I need to re-log-in here in this forum each time I go to a (click on) other thread
my ISP (today) is Comcast - not a cell phone - and my IP has not changed

EDIT - when I clicked on [ Post Reply ] - I had to re-log-in before it would post - and had to re-log-in to post this edit

 

[caftpx10]

starting today - I need to re-log-in here in this forum each time I go to a (click on) other thread
my ISP (today) is Comcast - not a cell phone - and my IP has not changed

EDIT - when I clicked on [ Post Reply ] - I had to re-log-in before it would post - and had to re-log-in to post this edit

It seems that I'm also getting the same issue now.