[IP] OMG. I need Major Help

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clan-x3

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ok, im having some HUGE problems. First problem is i cant log into my FTP. This is the error im getting:

Status: Resolving address of clanx3.x10hosting.com
Status: Connecting to 74.63.233.5:21...
Status: Connection established, waiting for welcome message...
Error: Could not read from socket: ECONNRESET - Connection reset by peer
Error: Could not connect to server
Status: Waiting to retry...
Status: Resolving address of clanx3.x10hosting.com
Status: Connecting to 74.63.233.5:21...
Status: Connection established, waiting for welcome message...
Response: 421 Too many connections (8) from this IP
Error: Could not connect to server


Help?

Second. I host a site for a clan for a game i play. The site is reading all the ips wrong. My ip address is 68.14.83.XX, Now the ip its telling us we have is 10.1.27.99. Any help with that? Thanks.
 

xav0989

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Re: OMG. I need Major Help

I browsed to your ftp, and I received an 421 Too many connection from this IP error. Go In cPanel and delete all the ftp connection in the FTP connection manager.

- xav0989
 

descalzo

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Re: OMG. I need Major Help

Second. I host a site for a clan for a game i play. The site is reading all the ips wrong. My ip address is 68.14.83.XX, Now the ip its telling us we have is 10.1.27.99. Any help with that? Thanks.


10.1.27.99 is not a web IP, it is a private network IP. Are you saying that Apache on x10 is reporting that as the address for the Request?

What does your script use, REMOTE_HOST or REMOTE_ADDR?

Lastly, which server are you on?
 
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xav0989

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Re: OMG. I need Major Help

descalzo, the server is cossacks.

Also, I have notified the admins about the problem that the FTP on cossack could be experiencing. We will post back as soon as we have more details on the problem.

- xav0989
 
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clan-x3

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Re: OMG. I need Major Help

im using REMOTE_ADDR and is there any possibility i can change servers or something, cause this rlly sucks people keep going to my site and automatically being logged in as me since the ip is that.
Edit:
Ok so is someone gonna help me with this problem cause someone alrdy got into the admin on my website luckily i had a back up. I dont want it happening again so can someone resolve this please?
 
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clan-x3

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WICKED Frusterated Now. I want some answers.

Ok this private network IP (10.1.27.99) is what Apache on x10 is reporting as the address. I have been waiting for 3 days for this problem to be fixed and it still hasn't. Id at least like to talk to an admin or someone to know what goings on or at least move me to a different server were this isnt happening. I'm sorry to be a hassle.
 

Jarryd

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Re: WICKED Frusterated Now. I want some answers.

Hello, what is this "Problem" you are having? Your site is loading perfectly fine, the server isn't having any issues. There is no way we can move individual accounts to another server. If you can provide some information in this thread about what issue you are experiencing we can start to troubleshoot you.
 

clan-x3

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Re: WICKED Frusterated Now. I want some answers.

Whats going on is the server isnt reading peoples ips individually. All peoples ips when they go to my website are the same its 10.99.1.27. Now i thought it was just a regular ip but 1 of your staff said it was a private network ip. Also because of this situation, im holding a clan site, people that arnt even in my clan that look at the site are being logged in as me or 1 of the other 3 admins. I dont know how to fix this if this is happening cause of me, even though im pretty sure its not cause when i log onto the cpanel it says Last Loggin IP: 10.99.1.27. So please if you can help me id greatly appreciate it.
 

galaxyAbstractor

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Re: WICKED Frusterated Now. I want some answers.

I took a look at your site, and I am not logged in as anyone. Try to clear your cache and try again, as I am not able to reproduce that
 

clan-x3

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Re: WICKED Frusterated Now. I want some answers.

Thats because i wasnt logged in im not allowing any1 to log in because of the situation, but ill log in then try again.
 

galaxyAbstractor

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Re: WICKED Frusterated Now. I want some answers.

I would recommend using cookies as session, not IP for now, until this is fixed
 

galaxyAbstractor

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Re: WICKED Frusterated Now. I want some answers.

Also, the IP issue should be fixed by now, but you still ought to fix the session thingy, imagine if you would login at your school/work/any public network, because there, everyone has the same IP
 

xav0989

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Re: [FTP,IP] OMG. I need Major Help

Hi clan-x3,

for the FTP, it should be resolved. As for the IP address, could you upload a simple script with just the following code in it and check if the displayed IP is your external IP?
PHP:
<?php echo $_SERVER['REMOTE_ADDR']; ?>

- xav0989
 
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adamparkzer

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Re: [FTP,IP] OMG. I need Major Help

Hi clan-x3,

I have merged your two tickets together so all the support you are receiving can be in one place. Let us know if you are still having this problem.

- Adam
 
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