Mail doesn't work

[ABaeza]

I meant

Thank you.
Yes I only use RoundCube for my emails.
And by "deactivating and reactivating" you mean keeping the same bokex checked?

* boxes checked?

 

[RonMat]

NO. Search for minimal interference on protection. Just analyze the options. There are not complex. Good luck

 

[ABaeza]

Did as advised. Didn't work.

NO. Search for minimal interference on protection. Just analyze the options. There are not complex. Good luck

Should I go for deleting and reacreating email address?

 

[RonMat]

This procedure was the beginning to solution my problems...

 

[ABaeza]

Noted. Two questions please:

1. Do you know if by doing this the old messages will be deleted or will remain?

2. Do you know also if the ones that haven't been received since this failure will be received or will get lost?

 

[RonMat]

I think you will loose old messages, and surely, the other messages nor received, will get lost !! Mainly if your problem is the same of mine .

 

[RonMat]

Try to send messages to your problematic email and see return message. If it is something as "message not sent," really you will get lost all message sent to you until now.

 

[gisxkddf]

Thank you

 

[ABaeza]

Try to send messages to your problematic email and see return message. If it is something as "message not sent," really you will get lost all message sent to you until now.

Did it as advised and didn't get a response. So I guess is deleting and recreating must be done to fix it right?

 

[RonMat]

HI...
Look. If you didn't any return, it means yours messages was delivered!! So,, I suggest first a better analyze of your problem.
From where did you sent your last msg and for what destiny ?

 

[ABaeza]

Sent it from a gmail account to my email (Roundcube) address.

 

[RonMat]

So, considering neither return message to GMAIL, really, RoundCube did receive it !!
Your problem is another one!!! Can you send some msg from RoundCube to Gmail, with success ?

 

[ABaeza]

So, considering neither return message to GMAIL, really, RoundCube did receive it !!
Your problem is another one!!! Can you send some msg from RoundCube to Gmail, with success

The email leaves RoundCube without any problems or notifications. BUT the message won't arrive to Gmail

 

[RonMat]

This occur with Hotmail too, or other one email provider ?

 

[ABaeza]

Havent tried with hotmail. Only gmail.

This occur with Hotmail too, or other one email provider ?

 

[gisxkddf]

I'll try

 

[gisxkddf]

It should be noted that with this method we will increase vulnerability Gmail

 

[RonMat]

I think not. It's only to know is there problem with Gmail.

 

[ABaeza]

I know. But it seems it's the only option

It should be noted that with this method we will increase vulnerability Gmail

 

[itspumpks]

I've said this on other forums posts it's a very simple fix Direct Admin > Email Manager > Email Accounts > Then look at the top it will say "Enable DKIM" just enable it and you should be able to send and receive emails. Still not receiving? Check Junk and Spam.