Hello,
After doing some digging with senior staff it looks like the account had been issued an administrative suspension on 10-12-14 for high resource usage due to an unmonitored Joomla install, which was being bombarded with spam comments. While the system would have sent an email for this, it's possible it was marked as spam by the email provider, preventing you from seeing it. Unfortunately, once the account was suspended for 21 days, the account was erased from the servers (this is mentioned in our Terms of Service under inactivity; if an account is suspended for 21 days, it erases).
As a courtesy our staff did look to see if they could recover it from any backups we have, however we were unable to locate any at this time. The account itself has been recreated so you should be able to login again and start fresh or upload from personal backups, but unfortunately we aren't able to recover the files or databases from the old account. The best I can advise in the future to prevent a similar situation would be to monitor the software you install (be it a content management system or forum) for spam, and ensure it stays clean and bots blocked. If you run into any troubles logging in, you should be able to do a password reset from the account panel, which would synchronize your password across all systems including the newly created account.
If you run into other questions let us know.
