If you want to find another host, x10hosting is not losing any money if you leave. However, if you decide to stay, you will be happy that you did. I was going back and forth between different hosts for a while, but x10hosting seemed to win out. I found x10hosting when I was looking for a free host for ASP.Net. I stopped programming in ASP.Net, but stuck with my account. And I am happy that I did. It is fast, and configured to allow my website to run (it wasn't working quite right on another host).
Everyone is upset about the downtime, but it was done so that everyone would get better hosting.