Please unsuspend my account

[Victor Delta]

I thought I had reactivated my account before Christmas - the account suspension history suggests all is well. However, in practice I can't access my website and a notice comes up saying it is suspended. Can you fix it please.

V

 

[Anna]

Should be sorted now

 

[Victor Delta]

Thanks, yes appears to be ok now.

Can you kindly explain to me why this happens - it's not the first time I've have this problem.

 

[vishal]

Your suspension was for Inactivity.To remain active login to forums once in 31 days.Login to account or cpanel doesn't count.

 

[calistoy]

It's because sometimes the unsuspension only gets half-completed. Simply let us know when that happens, like you did here, and an admin will help correct the problem. It's nothing that you've done, just a glitch in the system.

 

[Anna]

When you requested the unsuspension it appears that the unsuspension script failed to fully execute for your account, which left the redirect to the suspended page behind.

One possible cause is that the password for your account was stored a bit oddly, best way to sort that would be setting a new one through your account panel.

 

[Victor Delta]

Thanks. I'll update my password.

 

[Zubair]

Since Your problem is resolved Now. I am going to close this thread to mark it as resolved. Feel free to create a new thread if you need more help.
***Thread Closed***