Problem with x10 cPanel

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themiste

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Okay,
so i made an account last night (maybe even early early this morning) and i cannot do anything in it, i verified my email but i cant make anything such as databases or websites, i cant even switch to the other version of cPanel (cPanel x3) is there something that i missed that could be causing this? any possible fixes?
 

Dead-i

x10Hosting Support Ninja
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Hi,

Please could you be more specific. What error message are you getting?

Thank you,
 

themiste

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Its not that im really "getting an error" so to speak, nothing loads/saves when i try to switch to cPanel x3 a page with "0" shows up and thats it.
 

Anna

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I'll alert admin with access to that part of the system about this.

For now I have switched you to full cpanel from the backend.
 

themiste

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Thank you this fixed the problem :) thanks for the fast action against this!
 

rebecca7

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i don't understand i see like 5 or 6 ppl with this same problem posted just today, including myself who posted it before this thread yet the support team responded only to this one. how about a response to my thread with the same issue https://community.x10hosting.com/threads/just-signed-up-cpanel-is-blank-and-nothing-works.193625/
i understand it is a free support and hosting and i appreciate it, but why not at least go in order in which ppl ask for help. i just don't get how you skip over several others with the same issue and help someone who posted the same problem more recently
 
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