recreating my deleted account www.mitteleuropa.X10.mx

[verlagmeyer75]

Cannot find my post from yesterday, so I will post a new thread.

Yesterday's post advised to recreate www.mitteleuropa.X10.mx, which I have tried to do to do. In summary, it took about an hour to recreate www.mitteleuropa.X10.mx and then upload a couple of .HTML through FileManger.
However, the website www.mitteleuropa.X10.mx does not show when you type it into a web browser, even through the INDEX.HTML is there.
I have not bothered to try and get FTP working because there is not much point until INDEX.HTML shows up on the domain www.mitteleuropa.X10.mx
Can you have a look and see what is wrong with whatever is not working ? Not much more I can do from here.
Thanks

Here is the transcript of the recreation session:

10 November 2014
14:24hrs

Second www.x10hosting.com signup


https://www.x10hosting.com/



Sign up clear and easy

Low bandwidth at my end caused a few delays

The low-bandwidth Windows 3.x / HTML 1.0 front end which loads when you are on low bandwidth is MUCH clearer than the one which loads when you are on high bandwidth. The new wave of front ends are designed to make web designers feel good and only work because teenagers are used to clicking on things to try and make them work. You have to guess where the boxes to fill in are, unlike on the low bandwidth front end.

Now have to change passwords on Filezilla.EXE FTP software and Dreamweaver.EXE site definition in order to upload the site.

Having to find the notes from the original signup where I found out what the address of the FTP server at x10hosting.com is

15:05 10 November 2014

Computer is slow

Now confusion. Last time there was a 'logon name' as well as an email address. I have been using the logon name for the previous years but I have not put it in this time. What do I use ? It can only be the email address. The x10hosting.com front ends says that I am 'signed in'. Does that mean my website is open for business ?

I hit 'continue' on the x10 website and now get 'error.. please reload and try again'

15:24 10 November 2014

OK, "signing in" again, find that I cannot sign in because the account does not exist.

Back to "create my account"

Having to eat some candies to try and stop my nerves fraying. Calm. Remain calm.

I noticed there is a 'mask my email' button which you can select when you are inputting your email address. With some luck, this will allow me to put in a username, which can be the same as before, and then I will not have to change the settings on the FTP server and the site definition on Dreamweaver.EXE

Could be wrong about that as a pop up box said something about 'one time email'

Messages claims I have signed up.

15:29 10 November 2014

"Continue to control panel"

Next button is 'add website'

Next screen says something about website builder. I can see my domain www.mitteleuropa.X10.mx there

Should be OK

I will hit 'Add Website'

"Website successfully created"

Looks like website is up, "in principle", but I have not input my old username, which means it cannot exist, which means that I will have to input the one I used this time, which is an email address. I bet USD 64,000 that that will not work.

Here we go.

First, let's use the webfrontend at x10hosting.com to get an valid INDEX.HTML up there. Anything so that readers can see that the site has not gone forever.

Quick test: No, http://www.mitteleuropa.x10.mx/ just redirects to the x10hosting.com page. So website not working yet.

15:35 10 November 2014

The webfrontend filemanager claims 'file uploaded succcessfully'. Could be just a delay.

OK there is a button which is marked 'FTP users' Says "This website does not have any FTP accounts created."

Here we go: Cunningly disguised as part of the screen there is a button which says 'create FTP account'

15:40 10 November 2014


(Still nothing from www.mitteleuropa.X10.mx except redirect to www.x10hosting.com)

OK FTP setup screen at x10hosting.com says 'setup account name' so this could be where I put in my username.


OK I think that worked. Said I am using total of 1 out of 3 FTP users allowed.

OK now showing three FTP accounts, only one of which I created. Beats me.

Not much point trying FTP yet unless I can get the site to serve pages out to readers.

The uploaded files are going somewhere, but where ?

Filemanager shows them as there.

Problem is that in file manager, you can get to view the .HTML code, but here is no button to see the website as it is served.

OK now clueless. I am going to hit 'support' button. If I cannot get the INDEX.HTML to show when it is already showing as uploaded in the /public_html/ then not much point attempting to bang away at getting FTP working.

16:02 10 November 2014

 

[Dead-i]

Hi verlangmeyer75,

What exactly do you see at your main domain name? At the URL you provided, I can see a HTML page with a grey background.

Thank you,

 

[verlagmeyer75]

Hi verlangmeyer75,

What exactly do you see at your main domain name? At the URL you provided, I can see a HTML page with a grey background.

Thank you,

I tried it just now and I can see now see the INDEX.HTML page serving. Must have been a delay in showing through to whatever machine serves the .HTML up to the public. I need a break and then I going to have a go at getting the FTP working. Thanks for your help.

 

[Dead-i]

Hi verlagmeyer75,

That may have be due to our cache server. We employ a cache server to help speed up our customers' site loading speeds, by temporarily caching static data, such as HTML or CSS files. You can disable this by appending this line to your .htaccess file:

Header set Cache-Control "max-age=0, private, no-cache, no-store, must-revalidate"

As for FTP, you should be able to connect normally to FTP without creating a user in your cPanel. You can access FTP by connecting to mitteleuropa.x10.mx as your host, mitteleu as your username, and the same password as the one you use to login to cPanel.

Thank you,

 

[verlagmeyer75]

Hi verlangmeyer75,

What exactly do you see at your main domain name? At the URL you provided, I can see a HTML page with a grey background.

Thank you,

I am trying to get the FTP working via FileZila.EXE but I am having trouble guessing the settings.

The FTP server will be the same as last time, which is www.mitteleuropa.X10.mx The username I have tried to use my email address, which is what I signed up with. I tried various variants of it, and tried the domainname. Nothing. I made sure that I use the new password. Just bounces. I think I am just missing an FTP username. Any ideas ? Thanks

 

[verlagmeyer75]

OK I have u

Hi verlagmeyer75,

That may have be due to our cache server. We employ a cache server to help speed up our customers' site loading speeds, by temporarily caching static data, such as HTML or CSS files. You can disable this by appending this line to your .htaccess file:


As for FTP, you should be able to connect normally to FTP without creating a user in your cPanel. You can access FTP by connecting to mitteleuropa.x10.mx as your host, mitteleu as your username, and the same password as the one you use to login to cPanel.

Thank you,

OK I have just seen your previous instructions. Trying them now. Thanks a alot.

 

[verlagmeyer75]

Hi verlagmeyer75,

That may have be due to our cache server. We employ a cache server to help speed up our customers' site loading speeds, by temporarily caching static data, such as HTML or CSS files. You can disable this by appending this line to your .htaccess file:


As for FTP, you should be able to connect normally to FTP without creating a user in your cPanel. You can access FTP by connecting to mitteleuropa.x10.mx as your host, mitteleu as your username, and the same password as the one you use to login to cPanel.

Thank you,

OK used settings as above in Dreamweaver.EXE, which is more biddable than FileZilla.EXE, but when I hit the 'test' button it just bounces. Any ideas ? Once FTP works, we are there. Although it would be useful if x10hosting can waive the 1-month limits on the website so I can just leave the FTP .EXE uploading files while I get on with some work.

 

[Dead-i]

Hi verlagmeyer75,

Please could you try this in another FTP client and let me know what error message you are receiving exactly?

Thank you,

 

[verlagmeyer75]

Hi verlagmeyer75,

Please could you try this in another FTP client and let me know what error message you are receiving exactly?

Thank you,

Rogerwillco. Trying with FileZilla.EXE

 

[verlagmeyer75]

Hi verlagmeyer75,

Please could you try this in another FTP client and let me know what error message you are receiving exactly?

Thank you,

OK "Disconnected from server" "Unable to connect"

 

[Dead-i]

Hi verlagmeyer75,

Please could you confirm that you are using mitteleuropa.x10.mx as the Host and port 21?

Thank you,

 

[verlagmeyer75]

Rogerwillco. Trying with FileZilla.EXE

It has to be something simple which is wrong. Trying with ClassifFTP.EXE from scratch.

 

[verlagmeyer75]

It has to be something simple which is wrong. Trying with ClassifFTP.EXE from scratch.

OK ClassicFTP.EXE gives "mitteleuropa.X10.mx site is OK. Unable to logon with username and password" Which means we are half way there.

 

[verlagmeyer75]

Hi verlagmeyer75,

Please could you confirm that you are using mitteleuropa.x10.mx as the Host and port 21?

Thank you,

Yup - using both

 

[Dead-i]

Hi,

Please could you ensure that you are simply using mitteleu as your username, and the password you are using is the same one you use to login to cPanel?

Thank you,

 

[verlagmeyer75]

Hi,

Please could you ensure that you are simply using mitteleu as your username, and the password you are using is the same one you use to login to cPanel?

Thank you,

Hello - I had to finish last night and go home. Returning this AM, I just tried FileZilla.EXE and it worked - files were uploading right away. So what ever was wrong, it was fixed during the night. All should be easy from now on as I just have to wait for the FTP software to shunt the files up. Many thanks for you valuable help

 

[verlagmeyer75]

OK as of today 2014-NOV-12 website is up and serving OK. After a few minutes upload session with FileZilla.EXE the uploads stopped and eventually I saw the errmsg "Disk Quota Exceeded". My guess is that because there is a 1GB limit on 'new' accounts I have hit the 1GB limit. I figured this would happen so I tried to upload the most important, most used pages first. It is possible you can remove the 1GB limit for me ? I would be most grateful. If not, I will have to figure out which of the less important pages I can delete and then make sure the important pages have their .JPGs, which is a major faff and very time consuming. Many thanks.

 

[Anna]

I took a look at your account and it looks like you were actually capped at 512 mb, I bumped that up to 1 gb for now.

 

[verlagmeyer75]

Hey thanks very much. I will start uploading again, but still most important first.

Many thanks for your help

 

[verlagmeyer75]

Did large FTP session yesterday but it sputtered out, last thing. Working again today, but sputtered out, then gave Now getting 'Disk Quota Exceeded'