- Reaction score
please, I need you to remove the suspension from my account, I have some projects that I want to put into practice
I can do a fresh install, I have no problem with that, I really don't know which file might contain something maliciousWe can request the abuse team take a look for possible compromise, but one of your uploads folders for WordPress does have some rather interesting content.
If it is determined to be a compromise and not ill-intent it may be possible to unsuspend after the account is sanitized (ie you would need to re-install WordPress with fresh files, database would be left intact unless that too is compromised). This is however up to the abuse team.
It's working, thank you for all!Hello!
It looks like there were some odd files uploaded to the /home/zqpovmhr/domains/geeksou.eu/public_html/wp-content/uploads/2013/03/ directory; it's not clear to me if these were compromises or if they were just copies of webpages from other sites, but one of them in this folder triggered it. We've gone in and removed the file causing the hit, but it wouldn't hurt to reinstall the WordPress install from fresh, vendor supplied files just as a precaution. We also don't recommend uploading saved copies of websites (ones made with right click>Save As); these will often appear malicious to our systems because they'll look identical to the real site.
The suspension itself should be lifted by the time you see this message; thank you!