If I had to choose, I would say yes. Now i'm not just saying this because of the poor support I have been given after only a few minutes of being registered, but I did say "If I had to choose"
Honestly, I registered, TWICE, because it took too long and I kept getting pop-ups, then it finally went to an error page and every time i went back to the registration page, it wouldn't let me click the accept button or whatever.
Second, I finally get through all of that and there's apparently a queue of over 1,000 minutes, not only that but it said that I would recieve an e-mail when i'm through the queue. Now I can tell you that I've been through many wiki sites and web hosts in the last few days looking for a good home for my clan, MANY of which STILL haven't sent me the activation e-mails. So what makes you think I am going to wait over even two hours to register?
Now i'm sorry if I sound like a whiney old fart, but if things don't add up someone's got to speak up.
One last thing though, I just posted my Introduction topic because I wasn't going to be another person who uses the hosting, only for the hosting and never visits the forums, anyway so I post the topic which i'm sure you've already seen, and I asked a question about the queue, saying if there's any way it could be sped up or if I could check up on it ever so often, then I get a reply finally, not only that but it IS Coldfirezz who is an admin I believe, and to sum it up he said "welcome to x10hosting, if you have any questions, please ask them''
.......
All I could say was Dude...seriously?
Anyway sorry again if you think i'm a whiney old fart, but when you say 24/7 chat support, and it's as poor as i've seen, there's bound to be problems...