Unable to access CPanel

[neosaber]

Hi,

When logging in, I get the Log in successful screen, but then as I'm being redirected to the CPanel, I get an "Unable to Connect" screen.

I attempted to log in on Firefox and Chrome, but the result is the same:


Please advise.

Thanks in advance.

 

[Dead-i]

Hi neosaber,

cPanel on xo3 appears to be online at this time, and I can't see anything that would be interfering with your connection on our part. Could there be any firewalls, proxies or VPNs in place that could be blocking port 2083? Many workplaces and schools tend to do this.

Thank you,

 

[neosaber]

Thanks, Dead-i!
I tried logging in at work, with no luck. But at home, it seems to be working.
Must be the firewall, like you said.

Thanks.

 

[leafypiggy]

Hi,

Could you please provide your Work's IP address? (You can get this by going to http://whatismyipaddress.com when you're at work)