Unable to Add Domain

[mreccentric]

I'm trying to add a new domain under services page. There comes an error to refresh and try again if i include the domain with "http://", and there comes another error saying that there is an issue with the word ".com" if i add without it.

Please let me know what can be done.

 

[spacresx]

did you read the "Rules for domain names" and follow the instructions ?
(sometimes people overlook this)

also note you are only allowed 1 free hosting account now.
more than 1 will trigger a multiple account block.

 

[mreccentric]

did you read the "Rules for domain names" and follow the instructions ?
(sometimes people overlook this)

also note you are only allowed 1 free hosting account now.
more than 1 will trigger a multiple account block.

I dont think that my new domain name bypass the rules. If so, can you give me the link where all the points are there.

 

[spacresx]

i believe when it asks for the domain name you do not use http or https.
for example you just use - domain.com you can not use - me.domain.com

Rules for domain names:
Must not include partially or fully the domain name of another website (Facebook, Instagram, etc.)
Must not imitate a service or institution (bank, tech support, email provider, etc.)
Must have at least one period (.) (eg example.com)Can only contain numbers, letters, dashes (-), and periods (.)
Subdomains cannot start or end with dashes (eg -.x10.mx or a-.x10.mx)Subdomains cannot be less than two or greater than 50 characters long (eg a.x10.mx)
Cannot contain sequencial dashes (eg example a--b.x10.mx)

Note:
free accounts are only allowed 1 hosting account but 2 domain names (1 + the default domain)
this is in case you purchase your own domain name, you are allowed to use it instead of the free domain provided.
premium services allow more domain names.

 

[writelat]

i believe when it asks for the domain name you do not use http or https.
for example you just use - domain.com you can not use - me.domain.com

Rules for domain names:
Must not include partially or fully the domain name of another website (Facebook, Instagram, etc.)
Must not imitate a service or institution (bank, tech support, email provider, etc.)
Must have at least one period (.) (eg example.com)Can only contain numbers, letters, dashes (-), and periods (.)
Subdomains cannot start or end with dashes (eg -.x10.mx or a-.x10.mx)Subdomains cannot be less than two or greater than 50 characters long (eg a.x10.mx)
Cannot contain sequencial dashes (eg example a--b.x10.mx)

Note:
free accounts are only allowed 1 hosting account but 2 domain names (1 + the default domain)
this is in case you purchase your own domain name, you are allowed to use it instead of the free domain provided.
premium services allow more domain names.

Hi, I have a similar problem.

If I try to create a new domain it says:



I have a free account (no multi-account) with 2 domains. You said:

...free accounts are only allowed 1 hosting account but 2 domain names...

But I would say there were 3 free domains when I created the account back in 2019. Isn't it 3? now only 2? In fact if I hover over the green button "ADD NEW" it says "2/3". I don't think have a problem with the domain name, I would like it to be "lasmatessonfaciles.com" or similar.

Thank you for your time and help.

 

[mreccentric]

I get the following error when i try to add a new domain:

An error has occurred. Please refresh the page and try again.

 

[writelat]

I get the following error when i try to add a new domain:

Ok, I was dumb. You need to add new domain in here:

https://x10hosting.com/panel/services

Click on your default domain and then add the domain, for example "mynewdomain.com". Domain cannot be added from the CPanel anymore. It says so clearly when you login into x10hosting.

Not sure if you did the same mistake.

 

[mreccentric]

I'm doing that under the same url (aforementioned by you), and getting the error.

The URL stands as https://x10hosting.com/panel/services/*0**

 

[jzedwards]

I'm trying to add a new domain under services page. There comes an error to refresh and try again if i include the domain with "http://", and there comes another error saying that there is an issue with the word ".com" if i add without it.

Please let me know what can be done.

I had this yesterday; seems to be a Chrome issue, worked fine in Edge. Others have cleared cache

 

[mreccentric]

I had this yesterday; seems to be a Chrome issue, worked fine in Edge. Others have cleared cache

It is not working for me in any of the browsers. Tried on Edge too.

 

[writelat]

Hi.

I added domain lasmatessonfaciles.com and/or lasmatessonfaciles.x10host.com but I don't see any page when I access to it. It says "This site can't be reached". Do I have to wait some time? Do we need to add ".x10host.com" or is it okay just with ".com"?

Thank you.

 

[mreccentric]

Any update to the OP.

 

[ayyshanto]

Hi, I have a similar problem.

If I try to create a new domain it says:

View attachment 10681

I have a free account (no multi-account) with 2 domains. You said:



But I would say there were 3 free domains when I created the account back in 2019. Isn't it 3? now only 2? In fact if I hover over the green button "ADD NEW" it says "2/3". I don't think have a problem with the domain name, I would like it to be "lasmatessonfaciles.com" or similar.

Thank you for your time and help.

I have a similar problem.
how can i solve this error?
please help me
i tried to add domain they ban my account for 24 hours.
what can i do now
please help

 

[spacresx]

above requests mentioned to staff member please wait for reply.

 

[Eric S]

I'm trying to add a new domain under services page. There comes an error to refresh and try again if i include the domain with "http://", and there comes another error saying that there is an issue with the word ".com" if i add without it.

Please let me know what can be done.

When adding a domain do not use any http www or any other protocool. Use just domainname.com

I have a similar problem.
how can i solve this error?
please help me
i tried to add domain they ban my account for 24 hours.
what can i do now
please help

If you are getting blocked by adding a domain via your services page : https://x10hosting.com/panel/services this is due to attempting to use a word that is blocked. You are being notified before this block is occurring.

 

[ayyshanto]

When adding a domain do not use any http www or any other protocool. Use just domainname.com


If you are getting blocked by adding a domain via your services page : https://x10hosting.com/panel/services this is due to attempting to use a word that is blocked. You are being notified before this block is occurring.

please tell me to block words list.

 

[Eric S]

please tell me to block words list.

No we do not give that information. When you attempt to add a domain you are prompt for using a badword. Do not attempt to go around this or you will keep getting blocked.

 

[mreccentric]

When adding a domain do not use any http www or any other protocool. Use just domainname.com


If you are getting blocked by adding a domain via your services page : https://x10hosting.com/panel/services this is due to attempting to use a word that is blocked. You are being notified before this block is occurring.

Hi Eric,
It is not working that way too.

 

[Anna]

Hi Eric,
It is not working that way too.

Are you getting any error message? If so please provide the error message so we can look into it further.