Hi beverlya,
We're currently having some issues with RVSiteBuilder, and we might be unable to keep it supported as a result of this.
I would advise that you use an alternative to RVSiteBuilder to make your website, as there is no guarentee that RVSiteBuilder will be coming back due to the huge amount of issues it has been causing. You could run software, such as Joomla, on your account using our easy auto-installer, Softaculous, or you could design your website using your own WYSIWYG software on your computer and upload it to your account.
Thank you,