The error code says you are in a country we currently do not allow new accounts from, however the forum account you post from is not one that is attached to any hosting account so I can not verify that you have an existing account and thus would be eligible for an exception to this block.
I need to know the domain or username of the account to be able to look into this further.
Please also note that there would already have been a forum account created for you when you created the hosting account, so all support requests should be done using that forum account so we can find the account easily.
I did find it by that username and have set an exception.
I also noticed that for some odd reason your hosting account does not have an associated forum account, probably due to the account being among the really old ones.
I can set this forum account as associated for you if you'd like, to do so I'd like you to confirm ownership though by sending me an email from the one on file to email@example.com, you can just refer to this thread and I'll know what its about.