Unable to perform the required Password Reset

[cancer3]

I have same problem, I am told I must reset password and when I attempt it, I do not get any email, making it impossible to complete the process. Looking forward for help in this.

 

[cancer3]

Can you try this one more time for me please?

I have same problem, I am told I must reset password and when I attempt it, I do not get any email, making it impossible to complete the process. Looking forward for help in this.

 

[Anna]

I have same problem, I am told I must reset password and when I attempt it, I do not get any email, making it impossible to complete the process. Looking forward for help in this.

Can you please try now? I have corrected an error with your account in the new backend.

 

[cancer3]

Can you please try now? I have corrected an error with your account in the new backend.

Thank you very much for your help.

 

[Anna]

I'll close this thread as resolved then.

 

[cancer3]

I'm sorry this got overlooked.
There was an error with the account in the new backend, I have corrected this.
Can you please try to reset the password now?

Thank you very much for your help