Website Redirects to Suspended Page

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lucyhywx

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Hi,
I just created a new website today, but found that the site would redirect to a page saying that "This Account has been Suspended" (url "cgi-sys/suspendedpage.cgi") even though my account is in good standing. I have tried deleting the redirection from cPanel to no avail. Any ideas on what to do?
Thanks!
 

leafypiggy

Manager of Pens and Office Supplies
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Hi @lucyhywx,

I'm seeing your website online at this time. You were probably seeing a page that was caught in the Cache.

--Neil
 

lucyhywx

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Hi,
I've cleared my cache and still seem to be getting the same redirect. This actually only seems to happen with my 2 add-on domains. My main website hasn't been affected by the redirect.
 

Dead-i

x10Hosting Support Ninja
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Hi lucyhywx,

I have corrected the issue affecting your addon domains, as it appears that the suspension had not fully lifted. Sorry for any inconvenience caused.

Thank you,
 
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