x12 server down? web timeout

[SylvanOgre]

I think x12 is down.

I was logged in (via the SSO page) to Direct Admin, and was doing some direct admining, and suddenly the webpage went blank. I refreshed the page, and got an html server timeout message.

Closed my browser, left it alone for a about 6 hours, then came back.
SSO page works, and accepts my credentials, but the transfer to Direct Admin times out, and my website times out.

What can be done?

 

[Anna]

I found your IP being blocked in the firewall. I have unblocked it.
The reason for the block was "Failed POP3 login" so you might want to check that you have the correct settings for that.

 

[SylvanOgre]

Hmm. Thanks for the lead.
In the mean time, I was changing ftp password, and suddenly got locked-out? again.
Thanks in advance for checking again

 

[SylvanOgre]

Blocked ip is probably the issue for my apparent loss of access today.
I rebooted my router to get a new ip address, and my access returned.
Will create a separate ticked for the POP3 login issue.
Please unblock the blocked ip when [someone] has a moment. Thank you very much

 

[SylvanOgre]

It seems my main email account will not accept the password.
I thought it was the same as my cPanel/DirectAdmin/SSO password.
I recently learned that the x10host firewall has blocked access to my email AND webpage AND DirectAdmin (based on my ip address) because of a "Failed POP3 login" on that main email account.

What can be done?

 

[SylvanOgre]

OK, something is going on here with DirectAdmin? I seem to be killing myself with "bad password", even though its the correct password.

Trying to ftp with main/default user name for my account: scp from command line fails with "bad password" error. filezilla login works fine.
Created secondary ftp user in DirectAdmin with a known password (different from main user): scp from command line fails with "bad password" error.
Changed secondary password to random generated by DirectAdmin: scp from command line fails due to server timeout because I suddenly cannot access my email/website/ftp/DirectAdmin account (another thread suggested x10host firewall blocks my ip address if bad password? rebooting my router to get new ip address restores access except for scp from command line)

 

[spacresx]

bad or failed logins will cause your IP address to get blocked.
staff will have to unblock you.

it might take a while before staff will reply.