Could this be escalated to a admin that can help please? This is my first offense and I was not aware I was breaking any rule by simply keeping it there.
My account has been suspended with the following reason shown: "Was it worth hosting that 700mb iso in violation of our file hosting clause in our tos? Hope so - zero tolerance permanent."
The file was uploaded for personal use and was not linked to on the site or anywhere else. If I cannot be...
I am not the only one with this issue, this user has a false suspension as well: http://x10hosting.com/forums/free-hosting/112287-chopin-cant-seem-log-into-cpanel-ftp-some-data-missing.html#post640545
That solves the ftp issue. I was unaware of a change. Now the only issues are the untrue suspension on the report and the domain available message instead of my content.
My site has been down since before then! No ones been able to even access the thing! Nothing has been running. Nor is there a unsuspend button because the home says im in good standing.
Response: 530 Login authentication failed
Edit: Just checked suspension report, alltho the main page says im in good standing the report page says:
suspension Feb 12 You have been suspended for high system resource usage. Accounts are suspended for usage when they are detected to have...
I am able to use phpmyadmin still, my mysql databases seam intact. But thats all thats left.
Edit: This is very strange, I just checked again and my files are back, but the site still says domain available, and I still cant use ftp.
It seams I can finnially log into my cpanel now, but in its file manager my data is missing. Also I can not log into any ftp account, the username is accepted but the password is not.
After the password change left pending status I attempted to login again on both cpanel and with my ftp client, both still give the same errors.
Edit: Also there is no suspension listed.
I am on Chopin not Stoli. I need a database rollback but I can find no way to contact a admin, whenever I try to submit a ticket I just get sent to the forum.