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We are repeating the same answer because you keep asking for the same thing. You are not going to get any of your files back on a zero tolerance suspension.

This needs to be corrected on the server side, so I'll escalate your thread to staff. Just click on the yellow bar at the top to enter the second tier to your support ticket.

I can see that you've changed your password several times already, so I assume that you found it.

Torrents are forbidden.

I'm escalating your thread. You account is unsuspended, but the suspension page is still showing. Just click on the yellow bar at the top of this page to enter the second tier to your support ticket.

Yes. I did which is why I already escalated that user's thread last night.

It says that your site is not allowed. What kind of site were you running?

Cancel your sign up attempt and then try to sign up again choosing a different username.

Contact OVH, your registrar for that. We have nothing to do with your domain registration. If you want to remove the domain, then you can deleted it from your cPanel.

I'm now escalating your thread. Just click on the yellow bar at the top to access the second tier to your support ticket.

Could you try again to placed it in your parked domains? If you still get that error, I'll escalate this thread to staff.

I have unsuspended you.

What does your error log say?

Are you setting the domain's nameservers as ns1.x10hosting.com and ns2.x10hosting.com?

In cPanel under the Domains section, there is a link to Redirect. Simply create a redirect of your domain without the www. to point to the one with the www.

Your account was transferred to a new server called fris. You should log into your account panel https://x10hosting.com/control/login.php and click on Hosting and then click on Login to cPanel. If it gives you a login attempt failed message, go back to your account panel and change your...

I'm not seeing that from my end. It would explain the Index of / page, though. When you put the domain as addon, it created a subdomain that it's pointed to. Park the domain instead and have it pointed at public_html directory. Yes. You should also have a default ftp account. After parking...

Your account is not suspended.

@ bhupendra2895: It is parked.

To upload your website, put all your files in public_html directory. Is that url pointing to that directory as well?