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  1. calistoy

    delete my account

    Please post back with the info from this link to delete your account. http://kb.x10hosting.com/questions.php?questionid=50 Forum accounts are not deleted here.
  2. calistoy

    Account suspension

    There's no way for you to retrieve any files, that's the permanent part of the suspension. In order to remove your domain name, you can request for your account to be deleted, so that the termination of your account is faster. Info on how to request account deletion Info on the zero tolerance...
  3. calistoy

    Account suspension

    Simple research would tell you that if it isn't open-sourced software and you didn't pay for it, then it is most likely nulled. This is a zero tolerance suspension so your account is suspended permanently.
  4. calistoy

    Suspended after paying

    When did you pay for the timer?
  5. calistoy

    Suspended after paying

    I see that your account is currently not suspended. That bought option is to prevent suspension for inactivity. There are a number of other reasons to suspend an account that is not protected by the inactivity timer. Any time your account is suspended, you can view the reason for it in your...
  6. calistoy

    Site keeps going down

    I'm able to visit your site by following the links from your main domain. The link you gave is incorrect. x10hosting servers run on a linux os. This means that directory and file names are all case sensitive. The link you gave has lower case "d" in dolphin. The correct address has uppercase...
  7. calistoy

    Cpanel

    Is there a login failure or can you not connect to the login page at all?
  8. calistoy

    Unable to Login to Cpanel

    Your account is currently unsuspended. If you still can't log into cPanel, try changing your password in your account panel https://x10hosting.com/control/login.php. After that, password for account panel, cPanel, and forum will be the same.
  9. calistoy

    Hosting Account Signup Failure (Error Code 384F0062)

    Please cancel your sign up attempt, and then try to sign up again. This time, choose a different username because the one you chose is already in use.
  10. calistoy

    Slow to connect/load page

    You site is coming up pretty fast for me after a redirect. Have you tried flushing your dns?
  11. calistoy

    My account got suspended..

    I don't see a hosting account linked with your forum account. Please log into your account panel https://x10hosting.com/control/login.php with your email address that you signed up with and then link your accounts. After that you should be able to unsuspend yourself if it's for inactivity.
  12. calistoy

    My site is down.. :(

    Your forum account isn't linked to a hosting account. Please log into your account panel https://x10hosting.com/control/login.php with the email you signed with and then link your accounts.
  13. calistoy

    Link Higlight Problem

    From what I can see in the source, you have placed the color black on visited links. Clicking through your site, I see that the visited links don't hover in yellow. Try removing the color from a:visited completely and then see if that works.
  14. calistoy

    Hosting Account Signup Failure (Error Code 461A7370)

    Please cancel the sign up attempt and then try to sign up again.
  15. calistoy

    Hosting Account Signup Failure (Error Code 0DFEE8A6)

    I'm going to escalate your support thread. Click the yellow bar at the top to enter the second tier support ticket.
  16. calistoy

    Account Suspended!

    I don't see a hosting account associated with your forum account. Could you provide your cPanel username so that an account manager can find out what happened to your account?
  17. calistoy

    Access to Account

    So I understand this right, you've signed up for a new hosting account and haven't received your confirmation email? Have you check your email spam folder?
  18. calistoy

    Hosting Account Signup Failure (Error Code 0DFEE8A6)

    So you had your account deleted and then you signed up again? That's the only way for you to get a different cPanel username. When did you create the account you currently have?
  19. calistoy

    Main Domain Change Request

    Please log into your account panel https://x10hosting.com/control/login.php, click to view your hosting details, then click to modify those details. You can change your main domain yourself right there. I'm glad you found it. :)
  20. calistoy

    besir

    This is a zero tolerance suspension.
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