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If only x13 was on that test too.

Figured it out for them. One of their TXT records were so long they had to scroll to the right to get to the pencil icon to edit.

By “doubling the data stored in the configs” do you mean as when it goes to backing them up that more is stored in general? Wow though. Though my friend also noticed after the update that he can no longer edit records. He actually has to delete them and add them back for an updated. Not sure if...

A friend of mine on x11 wanted me to let x10 know that someway somehow after the DirectAdmin update was performed, first off kudos for keeping up to up to date more often than cPanel, that SSL and https features have become enabled again on server x11. He wanted me to let you guys know before...

Is that the same IP for all the servers for where email goes through? Whenever I send stuff out it still shows what appears to be a domain but like a hardware host name. Even though I'm on x13, email shows something going through a server xo12.x10hosting.com

Going to your site shows a redirect in place. If you’re not using any redirects I would suggest just going into your file manager for the domain and delete the file named .htaccess and create a new one.

@Anna They keep insisting the name servers are not set to them. He tells them it can’t be the case because it actually 1/4th works. Their root domain throughout still points to x10 servers so they setup a redirect to www. sub domain to get past that. On www sub domain, it half works. What I...

Bump it feels like it half works.

Just going off of information the blacklister, Spamhaus, has provided.

Hello, reporting an abuse of policy by a user on the x13 server. Their abuse is causing the IP for the x13 server to appear on blacklists. Upon research the user seems to be on the following domain: cine.x10host.com It is reported as a malicious redirect here on their site: <URL removed>

Now some of them are passing and some are not. I wonder what is not propagating properly. It cant just pass and fail at the same time.

A good amount of them use SPF + DKIM checks to determine where the the email would end up. After adjusting the SPF record a bit and then enable DKIM again, seems to make emails go to others’ inboxes. EDIT: Seemed to be a fluke. Now they are going back to SPAM boxes. This is the fail reason I...

My friend on x11 changed their name servers to Cloudflare almost a whole week ago. Is it supposed to affect where the root domain resolves to as well for DNS? I get it if it only mainly affects the www, but I thought doing the name servers would even affect the root domain as well. Its ok with...

Though I also noticed that x10 has decided to impose send limits on the servers of 100 emails per day for the whole account and 50 for any account that is not the main one. They also imposed restrictions removing mailing lists, forwarders, and no autoresponders except for vacation messages.

It seems I got it resolved for them. I had them add two addresses on the SPF record. They are on x11 so on top of the IP, I had them add the domain itself and it seemed an xo10.x10hosting.com address was also there, guess the actual hardware, now it seems fine for them.

Yeah. I’ve been telling him to move over to Zoho since they’re the only good free one around that’ll allow the use of their own domain as Google and Microsoft have no free option.

Yes the record is there and propagated. DKIM still fails checks.

Says DKIM is enabled.

Did you change the server information over to the new server you are on?

A friend of mine is using x10 directly to handle email on a subdomain of the x10.mx domain. DKIM is enabled along with SPF and DMARC. Out of the reports that come in, they keep stating that the DKIM has failed and that was why messages get put to Junk boxes. Why do they keep failing.