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So is the consensus that we need to change the priority tickets are submitted at from low to high for perception reasons even though the priority does not matter? We're going to work on a better system for notifications when there is a server issue, we just need to make sure it is 100%...

Stoli is about 70% done the first pass. It will probably finish sometime late tonight. Once done we will do a second pass which will be much, much faster. More updates to follow.

Hi All, We've had some issues with a few servers this past week, after conferring with cPanel we believe the issues to be OS related and once again due to our unique free hosting setup. For the more technical people out there, we believe that using ext4 the way we are with the amount of...

He was stating that it should not have been escalated, not blaming you for it. Anything that is affecting multiple users should not be escalated and it was an error on the part of the person who chose to escalate it. All requests come in as low priority, the person escalating it does not have...

Stoli has had 98% uptime measured over the past month with the majority of what is bringing that down happening in the past 24 hours, I'd say 98% is very acceptable for a free service... the rest of the servers are all over 99%. There is an issue that is very hard to troubleshoot on Stoli that...

I think a better analogy would be you're getting power for free, it goes out and you call. They say: "We understand you're having issues, but for $19.99 we can guarantee no outages." See the difference between being upsold when you're not paying for anything vs being upsold when you're paying...

lol

Your prime membership expired May 10th, you will need to renew it for the continued benefits that it gives. You can renew it from http://x10hosting.com/forums/payments.php

Is there any specific reason you want 11.30? Upgrading major versions of cPanel takes a lot of testing, we'll most likely be updating in the next month for free hosting but no guarantees.

I completely deleted the ad that was causing the problem for right now. We get a lot of search traffic that is from non-members so there are more ads if you are NOT logged in to monetize that traffic. If you login the majority of the ads should disappear, save for the top banner I think. And...

I've never used webmin but I'd assume you can login using your IP address instead of a host name?

I didn't really follow it but it's a reason to drink beer.

I commented out the code causing the issue, if you do a hard refresh it should go away.

Okay, so we received a lot of interest in forum name changes. Because your forum name is also linked to a client account which is linked to a hosting account it was not a simple process to just go in, modify it, and hit save. Because I don't want to spend a whole day making database edits I...

lol

This has been coded up, we're just doing some internal testing and will most likely put it live tomorrow.

I've decided to code up something to allow user's to change their own names. I think this be a better solution. Going to close this and will post an update sometime tonight with my progress.

I'm coding up a never ending loop for people suspended for warez, phishing, and spamming. It will keep them hooked on the process with a glimmer of hope for unsuspension, but never deliver on the promise.

Unfortunately you would need access to the backend database in order to help, but thanks for the offers. You can submit changes until I close the thread.

I will be closing the name change thread tonight, we will then start going through them all. I didn't realize there would be so many, so left it open for a bit longer then originally planned. We'll look for a more automated way for us to do this and offer a one off change option soon.