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  1. Jarryd

    Account Suspension

    Hello, Currently I can see that your account is not suspended. I have browsed your site for a little while and don't seem to be causing a suspension either. A good thing to check is for any code that may be causing loops etc. Usually deleting stuff won't really make a difference unless you...
  2. Jarryd

    No confirmation emails on either account

    Hello, What is the hosting username you signed up with?
  3. Jarryd

    Can't login to Cpanel

    Hello, As far as I can see you don't appear to be suspended and the most recent suspension is from June, so that's unrelated. Have you tried resetting your password?
  4. Jarryd

    Boru slow...

    Hello, I just tested a couple of connections to different hosting accounts on boru and they're all loading quite fast. The response time is near instant from my internet connection here. It's possible either there is an issue between your connection and the server or alternatively if you're...
  5. Jarryd

    Cannot able to login

    Hello, How are you trying to log into cPanel? What is the web URL that you're accessing it at? Also what username are you using to try access it?
  6. Jarryd

    Help

    Hey, Currently as you said your website is loading fine again. There may have been some temporary issue with either your connection or the servers connection that caused the issue. As for trying to delete a file, what actually happens when you try delete the file? Do you get any error messages...
  7. Jarryd

    FrontPage Web Publishing Error

    Hello, Currently we do not provide support for frontpage, for frontpage websites to work you are required to have frontpage extensions installed for your account. Our free-hosting services do not have this feature enabled. Sorry for any inconvenience.
  8. Jarryd

    Contact form/mail script isn't working

    Hello, Currently we are working to resolve some mail issues with this, the x10hosting team are aware of the issue and I can assure you as soon as there is a fix we will deploy it. I can assure you sendmail is supported.
  9. Jarryd

    help

    Hello, When you say that your account link is broken do you mean the login to the account management panel? Also you do not need to upgrade PHP versions anymore, that feature was removed quite some time ago. If you're having issues sending mail could you please post the issue you're having so...
  10. Jarryd

    There seems to be a pattern emerging in mail problems that started recently

    Hello, We are actively looking into mailing issues and are well aware of what's going on in this situation. I can assure you the issue will be resolved as soon as there is a solid fix for it.
  11. Jarryd

    Want to buy a premium a/c only have some qustion..

    Hello, From the way you described your chat working, I think your chat feature would be too resource intensive for our shared-hosting environment. Because of the number of simulatenous connections that would be required to the database which would increase exponentially with the number of users...
  12. Jarryd

    404 not found

    Hello, Your 404 error should now be resolved. If you have any further issues please let us know.
  13. Jarryd

    404 Error !

    Hello, Your 404 error should now be resolved. If you have any further issues please let us know.
  14. Jarryd

    Delete account

    Hello, Our account deletion policy can be read here: http://x10hosting.com/forums/free-hosting/146160-account-deletions-policy-change.html If you would like your hosting account terminated please fill out the following form: cPanel username: ( ) Inserting an X inside the parentheses...
  15. Jarryd

    an unable to find reason why u suspend my account.

    Hello, Your website has been suspended under our zero tolerance policy for being in violation of our terms of service. Your account was found to have a criminally fraudulent website uploaded to it in an attempt to phish information from passing users. Your account has been permanantely...
  16. Jarryd

    404 not found

    Hello, After further investigation into this issue there has been a fault condition causing this error to occur. Corey is currently working on a way to resolve this issue and you should keep an eye on the news for any updates.
  17. Jarryd

    404 Error !

    Hello, I have spoken to Corey about this one and he's looking into it. It seems there has been an issue with the transfer of data that's going on for stoli (your server). Corey is now working on a resolution for this and in the mean time your site may be inaccessable. Please keep an eye on the...
  18. Jarryd

    Want to buy a premium a/c only have some qustion..

    Hello, This is a bit of a difficult question to answer, depending on what your website would be doing it shouldn't be a problem. 100 users at a time is quite average especially since the premium web hosting servers have far less abuse and less users on them per server. That being said...
  19. Jarryd

    Issue on my site: http://emm2nmj.x10.mx/index.html

    Hello, Stoli's cPanel should now be functioning correctly. There should be no further downtime while we move from an ext4 to ext3 filesystem to resolve these issues. See here to keep updated on the issue...
  20. Jarryd

    Stoli down

    Hello, The issue caused is detailed here: http://x10hosting.com/forums/news-announcements/160652-some-server-issues-updates.html#post827930 We're actively working on moving back to an ext3 filesystem to prevent the server issues that have been experienced by you.
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