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  1. Jarryd

    Regarding to the Host Domain Modification

    Hello, Can i please ask for your username and what server you're on as well?
  2. Jarryd

    problem creating an account

    Hello, Are you able to sign up under a different username?
  3. Jarryd

    Regarding to the Host Domain Modification

    Hello, You have to register your domain at http://co.cc before you can use it and set the nameservers to ns1.x10hosting.com and ns2.x10hosting.com
  4. Jarryd

    Regarding to the Host Domain Modification

    Hello, What is the x10.bz domain you wish to change to, i'll submit a request manually.
  5. Jarryd

    Account Suspended - Request information about policy

    Hello, Currently we're aware of an issue which is causing our users to get suspended while installing the latest wordpress updates. We're actively working to resolve the issue and any updates may or may not be posted in our news section, please try update again in a couple of days to avoid...
  6. Jarryd

    Rather annoying suspension.

    Hello, Currently we're aware of an issue with the latest wordpress update that's causing users to get suspended. I'd hold off for a little bit before updating. We're working to resolve the issue.
  7. Jarryd

    Domain Modification

    Hello, There is a massive queue of domain changes pending at the current time. I'm currently unable to change your domain manually because of the current items in the queue. Can you please wait a couple days and see if the queue goes ahead and modifies it for you. If not we'll look into it further.
  8. Jarryd

    Hosting Domain Modification

    Hello, I see a domain change has been successful on your account. Is there anything else i can do to assist you before i close this ticket?
  9. Jarryd

    Why boru is sometimes unavailable

    Hello, This error you see is due to abusive users on our free-hosting service that sign up and use their accounts for things such as rapidleech or proxies. We work night and day and have automated scripts to detect abuse and suspend them before it occurs but occasionally sometimes individual...
  10. Jarryd

    How can i disable this option

    Hello, This is not possible. Linux (the operating system we use) on our servers is case sensitive. Each directory listing provided whether it be capitalised or non-capitalised is a totally different directory tree.
  11. Jarryd

    Prime Membership

    Hello, Your account does not appear to have prime membership associated with it. When did you purchase it? Also, i have unsuspended the account.
  12. Jarryd

    hi!!!

    Hello, When you say hosting account i'm going to assume you mean cPanel. What URL are you trying to access cPanel from? Also can you try it in a different web browser and see if that works. If it does not, please log into http://x10hosting.com/control/login.php and go to "hosting" and "update...
  13. Jarryd

    Account Panel Domain Change

    Hey homie, Long time no see. What do you want your domain changed to, i'll fix it up manually.
  14. Jarryd

    Domain cannot be modified.

    Hello, I've checked the whois records and nslookup again. I can confirm there is an issue with it. Can you please remove the nameservers and try re-adding them again.
  15. Jarryd

    Can I use my already existed domain to this free hosting?

    You're very welcome, is there anything else we can help you with before i close your ticket?
  16. Jarryd

    Cannot Login into cPanel

    Hello, Can you please try changing your password by logging into http://x10hosting.com/control/login.php and going to "hosting" and then "update password". Then try log into cPanel again. If you have any issues please let us know.
  17. Jarryd

    "Hru manual suspension smf looped processes."

    Hello, What i'll do for you is unsuspend your account and take it in good will that you had no intention of doing what happened. Can i please ask that you upgrade all software and forum plugins/addons as soon as possible though in case it happens again.
  18. Jarryd

    error with prime membership

    You're welcome, is there anything else we can do for you?
  19. Jarryd

    Domain name change request

    Hello, I have submitted this domain change. It may take about 15-20 minutes to process and update through our systems correctly. If you have any issues please feel free to let us know.
  20. Jarryd

    Wordpress 3.0 Multisite Subdomain + Cloudflare

    Hello, Unfortunately these restrictions are in place to prevent abuse of our systems as well as preventing free users from creating as many possible subdomains as they like. As Livewire said the best option would either be asking if x10premium accounts would allow this, or a VPS. Sorry for any...
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