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  1. Livewire

    unsuspend my account please

    After 14 days of being suspended it queues the account for termination; if the account has been erased, we can't recover the data on it. You're welcome to sign up for a new account, but we can't recover the old one.
  2. Livewire

    FTP address

    You should be able to either use mcpccinfo.x10.mx as the ftp host, or if that doesn't work, use starka.x10hosting.com; your cpanel username/pass double as the ftp username/pass in both cases.
  3. Livewire

    ERROR - This webpage has a redirect loop - while posting in free-hosting fourm

    I wonder if it's the topic title having [ ] in it, I sent an IM to Corey though.
  4. Livewire

    Why was my free account suspended? I didn't do anything, have had the account 2 days

    Re: Why was my free account suspended? I didn't do anything, have had the account 2 d Mini update on this actually, I've identified 46146.php, and it's not a good thing, it looks viral. I found the same file in the folders thepeoplescourt, and in therockfordfiles, so if you do have a legit...
  5. Livewire

    unsuspend my account please

    I don't see any hosting linked to your username; if it was suspended, do you know when it was suspended?
  6. Livewire

    Remotely Accessing and Editing a MySQL Database

    We can't add an exception to do this, remote mysql's disabled on free hosting completely.
  7. Livewire

    Why was my free account suspended? I didn't do anything, have had the account 2 days

    Re: Why was my free account suspended? I didn't do anything, have had the account 2 d The suspension reason is asking for an explanation for -everything- in the www.paypal.com folder. What are they there for, and why are they even there in the first place? The other part is asking what...
  8. Livewire

    (Stoli erase files problem) Please restart my account, I made a database backup, plea

    Re: (Stoli erase files problem) Please restart my account, I made a database backup, Well I can see the problem for sure, it's not a Stoli problem. You're on Boru: http://x10hosting.com/forums/news-announcements/165237-boru-account-issues-after-upgrades.html was posted for the issue you're...
  9. Livewire

    Support closed for server lotus

    Wasn't posted in status, there was a coding error in the backend that was resolved sometime last night it looks like. That error's the generic error from when we intentionally close support, which we haven't had to do in a while.
  10. Livewire

    Website Don't work

    Loads fine now, forwarded a log report to admins so we can see if we know why it spiked like that.
  11. Livewire

    Website Don't work

    Load is way high on the server, it's getting better now though, still looking into why it spiked so bad.
  12. Livewire

    Website Don't work

    Looking into it.
  13. Livewire

    Cannot list files in directories

    Looks like Stoli's been updated to the Litespeed setup we had on Lotus/Starka; Litespeed itself doesn't do directory listing apparently, so it just displays a blank white page. That said, if you check around the web, there's bound to be a free directory-indexing script out there somewhere.
  14. Livewire

    Sending Mail

    Hotmail claims they don't blacklist us, and yet this happens way too often for them to not be blacklisting us... Add the email you're sending from on x10 to the addressbook on hotmail, and then try it again. The last user who had the same problem was able to receive the emails once we were in...
  15. Livewire

    Support closed for server lotus

    Is it still erroring out? Last I had heard this particular bug was supposed to have been fixed.
  16. Livewire

    account is not working

    I don't show any actual hosting pending for you; you may want to login at x10hosting.com/control, but then go back to x10hosting.com and continue signing up for free hosting again. It's not showing any pending, so while it did the forum account, it appears signup never finished for the actual...
  17. Livewire

    How to unsolve Copyright infringement zt.

    Copyright infringement is taken seriously; it's permanent.
  18. Livewire

    Fantastico addon

    Fantastico was discontinued in favor of Softaculous, which is updated more frequently and has more scripts available for support.
  19. Livewire

    Forwarding to my space

    I missed part of it, I assumed you already had the other part done, I apologize. If you want the domain to go to the same directory as your main domain, go into Parked Domains in cpanel, and park the domain. If you want it to be a separate site from the main domain, go into Addon Domains, and...
  20. Livewire

    FTP help

    Please reset your password, as it's been compromised since we NEVER, EVER require passwords. Personally, I've never had any luck using Windows Explorer as an FTP client. You may need to get an actual client such as Filezilla (free) to do FTP to the website, or alternatively use the cPanel...
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