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  1. Livewire

    Wrongly Suspended

    <meta name="description" content=" Facebook is a social utility that connects people with friends and others who work, study and live around them. People use Facebook to keep up with friends, upload an unlimited number of photos, post links and videos, and learn more about the people they meet."...
  2. Livewire

    I would like the account to be terminated & re-created

    Termination should be done.
  3. Livewire

    I would like the account to be terminated & re-created

    (Issue started on IRC, termination's already been confirmed). Terminating now. To recreate the account, sign in at www.x10hosting.com/control, and then head back to x10hosting.com and begin signup from scratch. You should be able to use the same cpanel username and domain name, and it'll...
  4. Livewire

    Wrongly Suspended

    I'll recheck this shortly.
  5. Livewire

    Account suspension issue

    I have updated the suspension reason to match the TOS violations calistoy has posted.
  6. Livewire

    Account suspension issue

    Specifically, what is the meaning of the "public" and "staff" folders, and why they are unlinked from the main page.
  7. Livewire

    Domain update

    That domain is not currently registered over at www.co.cc, which is the service that provides the co.cc domains. It's also one of their Premium domains which costs $3 for 1 year; if you decide you'd rather not register that domain, you may want to find one through them that's available and free...
  8. Livewire

    Disk full - please upload later during FTP upload

    We were still working on a list of things, this was one of them. My apologies for the delays.
  9. Livewire

    Files needed after suspension

    If an account is suspended for a breach of the terms outlined above the account holder will immediately forfeit all rights to the account in question including access to any and all files and\or databases located within the account. x10Hosting is under no obligation to provide backups in full or...
  10. Livewire

    Files needed after suspension

    I've already quoted the applicable parts of the TOS on IRC for you, there is nothing that can be done to retrieve the content on your account at this time.
  11. Livewire

    File Zilla - 552 Disk full - please upload later

    I'll forward this to admins since vv.bbcc19 is only partially correct - there is maintainence on boru/chopin, but you're on stoli which shouldn't be involved at the moment.
  12. Livewire

    x10Hosting Ticket Messed Up, cPanel Not Properly Configured, Support System Screwed

    Re: x10Hosting Ticket Messed Up, cPanel Not Properly Configured, Support System Screw Resolved on IRC, one of our support staff found a way to get it to drop the account and free up the username, should be good to go (new account's already showing created :) ) Edit: Oh, and we have the support...
  13. Livewire

    x10Hosting and cPanel Not Properly Configured

    Addon for staff, disregard this escalated ticket for now, found a user who found a way to terminate the account.
  14. Livewire

    help with premium account security

    If you're using software that has exploits on it, there's not much x10hosting can do to help with that. On premium there is an automated backup system that could be used to get your code back to a page that isn't hacked. What kind of protection were you looking for though, and I'll see what I...
  15. Livewire

    Bad Behavior Of x10hosting Team

    Unfortunately not; the terminations process is automatic and handled by the server.
  16. Livewire

    Bad Behavior Of x10hosting Team

    Once your current account terminates off the servers after a minimum of 14 days you can reattempt signup.
  17. Livewire

    Bad Behavior Of x10hosting Team

    I have forwarded the concern onto staff, but you're still under a permanent suspension for nulled software.
  18. Livewire

    552 Disk Full - please upload later

    Yeah not sure how long the fix I did will last (kindof a bandaid on a broken leg) but it should last for a few hours at least XD
  19. Livewire

    Files get cut off on FTP - is this a joke?

    Ticket will be closed shortly, but I figured I'd give you one last warning since I'm in a halfway decent mood for the moment. You have received a message forwarded via me direct from the CEO of x10hosting. What you are doing would be considered File Hosting as per the TOS. Due to the size of...
  20. Livewire

    552 Disk Full - please upload later

    Forwarded a message to an admin but found a major TOS violating account that I've suspended and cleared up hdd space with, so that should help a bit :)
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