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I don't see a database "users" in your account; I see one that is prefixed with your cpanel name, and then ends with _uee (cpanel_uee).

If it was by a forum member it wouldn'tve been nearly as permanent - it's not tied in with the forum in any way. The part that's got me confused is I looked at the file in question - it's clearly got the owner's company logo in the corner, which means it was definitely not yours. The company's...

I verified the content was present and not protected under your copyright; it was a catalog being displayed without the permission of the owner, who apparently was not contacted for permission for said catalog to be displayed. They were not required to contact you for the article; they...

We received a copyright infringement notice regarding a pdf displayed on your website from the owner of the pdf in question; in short, they asked we remove the material, and take steps to insure the removal of information is permanent. Because of it being copyright infringing material, it falls...

Commission Domination appears to use auto-generated content, which the TOS currently disallows. It wouldn't be the best idea to run it here.

Less about the IT guys, more about the fact that all x10.mx subdomains are considered to be the -same- x10.mx website. Most free hosting providers are blocked at schools due to abuse of the services, and sadly we're no different, despite that we actively attempt to combat all phishing attempts...

Try to avoid getting suspended :) It's rare but occasionally when the system does an unsuspension it doesn't properly re-assign permissions to the .htaccess file. If it happens, it's easy enough for someone with root to the server to fix (have to be root to change root permissions), but sadly...

Apologies this got missed, should be updating package to the no-limits one now.

The xml sitemaps one is known, but it doesn't always cause problems, so it may not hurt to let it be and see if it turns okay. And yes, you're more than welcome to jump to x10premium; the feature list/costs should be on www.x10premium.com.

Either the error fixed itself (likely this), or its something on your end; it's loading fine here, although this is about 50 minutes after you made the ticket, so any number of things couldve fixe themselves.

CPU, two separate occurrances from two separate files. One's from the index.php itself (useless, cause that doens't state -what- exactly caused it, could be any number of plugins for instance), the other was caused by a joint effort between the admin panel, and the admin panel's AJAX thing...

This is a case where I wish the log had more info; I'm actually curious if it's possibly someone trying to post an attachment that's huge, cause that could cause the php script to continue executing for a long time with high cpu (that last part being the confusing part). There's not enough...

Unsuspending now; you have 24hr to remove that file and verify that your site is in-line with the terms.

Don't panic, it's not a site attack. If it was, the logs wouldn't show a single process using 115% cpu constantly for 30+ seconds. The url in question is actually the index.php file, and based on the request uri, it looks like it occurred when someone tried to post to the forums. That said...

If you switched to iframes, why is it still being accessed?

So what's it used for exactly? I'm having some difficulties understanding what it's for cause I can't find a "mobile wap/index," but ignoring that, -why- are you sending SMS's from it? What reason is there to have to send SMS's from our system by proxying an external website?

Worked this one in your suspension ticket, should be good to roll.

Wrong ftp host; if you use just x10hosting.com you're not actually trying to connect to the free server you're hosted on. You're trying to connect to the actual page at x10hosting.com. Use either mellymel.x10.mx or stoli.x10hosting.com as your ftp host.

It's bouncing above 50% cpu which is the major problem (limit's 25% for about 20-30 seconds). The problem isn't necessarily that it's being excessive so much as there's no indication of how much longer it'll be running, and some backups I've ran on my home mysql databases take 5 minutes to...

Post erased anyways, because there's no non-referral link as the terms require for this section. Closed.