Search results

Update: Checked with one of the admins, they did indeed find a paypal subscription receipt for Prime Membership. Here's what you paid for: It's an upgrade to your free hosting account, meaning the free account remains on the free hosting servers. There's Illuminated (which was right below...

Scanner logs show you matched two separate versions of a Runescape front page. You scored 100% of the required hits to suspend on the first filter, and 160% on the second. I've looked at the code in question. You either would have been suspended for copyright infringement/warez because Jagex...

Did you buy Premium, or did you buy Prime or Illuminated? There is a difference, and the abuse email you sent (which is NOT a valid place to email for something like this either) indicates that the Prime registration link doesn't work, and that you can't get into the clients area. Given that...

Paid hosting doesn't allow phishing either - none of x10's services do, so there is nothing we can do. It's permanent, and the account is lost.

It was; there was some debugging going on with the high resource usage system. Speaking of which, I do feel like I should warn you that if the cause of the high resource usage is -not- found and resolved within 24 hours, we'll have to do another 24 hour manual suspension. Those two suspensions...

I get a zen-cart front page, no error displayed. Try clearing your browser cache and flush DNS; if this doesn't fix it, please post what the error message says, as there's two I can think of that say to contact the site admin or webhost, and both have completely different causes and fixes.

Account unsuspended; take it upon yourself to find what is causing the high resource usage ASAP. The logs aren't helping much as there are several url's being hit that are causing the HRU, so there's not any 1 particular one that's the culprit.

Added an infraction per what I said yesterday. That's a no, it cannot be unsuspended prior to the full 24 hours passing. I wasn't going to add the infraction until you asked -again-. Hopefully you get the point now, or we might make it to the 30 day ban tonight still. Ticket closed. I will...

1:33am Central Time, murtaz. It's 9:58PM central, 3.5 hours early.

Server-side caching plugin; to be honest I think we looked into it, but it might not be feasable when there's a few thousand accounts on the server. It'll be hard to effectively cache anything in memory when it'll have to keep clearing the cache to load a new user's page into it :(

That sometimes shows up if DNS is still trying to propagate and your ISP/system doesn't have the right ip yet; try clearing cache and flushing your DNS. It does load here, so we know the account itself is working right, so we're on the right step :)

For what it's worth I'm glad it undid the temp block that quickly; most firewall's I've used or been blocked by in the past kill me for 24-48 hours >_<

I'd say do local-testing first then upload in-bulk, or work with cPanel's file manager for smaller updates. I'm not sure there's a way to stop the FTP blocking at the moment, that's a firewall thing :(

If it's jsut doing the default webpage thing (not related to trying to run something from the cgi bin, just when you open your site), clear your web browser cache and flush DNS - I can view a blog just fine (b2evolution).

I can view docs.mcosorg.x10.mx fine here; it may still be trying to do DNS propagation if you can't view it yet. But as evidence, I get 1 folder in there, "p," which contains an empty folder casnuz.

I'd open a premium ticket to ask; my guess is it's not affecting the server enough to worry about it. Mine hits 50% when I view it but it doesn't stay there :P

It's a known error we're working on; the good news is it actually is creating the subdomain properly, it's juts having trouble syncing that update to the backend software we use. The subdomain itself is returning an "index of /" right now though, so it should at least be working :)

cPanel doesn't accurately show the -time- at which it was at 8%. From having access to free hosting, I can say it's not uncommon for it to hit even 50% (mine does for instance, but I tested it on free hosting as well). The -real- question is how long it stays there; cPanel doesn't update fast...

File hosting is clearly disallowed in the TOS; this is a permanent suspension. The only resolution available was me telling you it's permanent.

Clipbucket counts as file hosting, and wouldn't be allowed anyways. Remove it -now-. Shell_exec is also disabled which means ffmpeg, flvtool2, and mp4box would not be able to be executed. Obviously that makes running clipbucket impossible.