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  1. Livewire

    API - Content Scraping Question

    Only reason I hate content scraping in the TOS is there's legitimate reasons to scrape, and then there's reasons I end up suspending for, such as scraping the top hits from a site known to traffic warez and illegal TV shows. Frankly, far as I'm concerned, if what you're scraping isn't in...
  2. Livewire

    Spamming

    There is no access permitted, as I stated above. The email I could see was of a commercial email, and per the AUP it did not abide by the US Can-SPAM act and thus did not follow our Acceptable Use Policy. This is a permanent suspension.
  3. Livewire

    Account Upgraded to Illuminated

    Also just to add on, Prime comes with the Illuminated package, so that might also explain the random Prime email. It adds you to both when you pick up Illuminated :)
  4. Livewire

    i am suspended why

    This one's permanent both for possible copyright infringement, and a confirmed presence of the c99 webshell script. The script itself appears to have self-terminated after being ran, however the scanner -does- show a valid kill log for it, complete with the original source of the file which was...
  5. Livewire

    i am suspended why

    I just woke up, I'm re-reviewing this now.
  6. Livewire

    About free hosting

    HRU isn't normally permanent unless it's hit repeatedly and never rectified; if the classified ads website is coded well it'll be hard to hit this though. Other than that, check section 1 in the terms - make sure none of your users are offering/selling anything that's not legal to sell or that...
  7. Livewire

    Unsuspend my account

    From here forward each time you reopen that ticket, you will receive a 10 point 30 day infraction. When we get to the amount required for a ban, that ban will last 30 days, during which you will be unable to open any form of ticket. This is the ONLY time I've actually ever had to do this...
  8. Livewire

    Unsuspend account

    This is the final time I can say it. We cannot remove the suspension prior to 1:33am central standard time on 5/26/2011. At this time the ticket is as resolved as it's going to be, so I'm closing it for now. You can feel free to reopen it tomorrow after 1:33am to get it unsuspended if I...
  9. Livewire

    account suspenssion

    Rapidleech is clearly forbidden in the TOS. This is a permanent suspension - it took you less than half an hour to break the TOS you had just agreed to. We cannot remove this suspension for any reason.
  10. Livewire

    Unsuspend account

    I -can't- help you when it was authorized by the admins. I checked with them before putting a suspension on it - they were the ones who said to make it 24hr instead of it being permanent, since we've warned you multiple times in the past about the high resource usage. We cannot remove the...
  11. Livewire

    Spamming

    It's not forbidden to send emails, it's just not a good thing when you go way over the 100 per hour cap, which is what happened in your case. It looks to be sending multiple emails to the same email addresses, and those multiple emails don't abide by the CANSPAM act, nor our mass commercial...
  12. Livewire

    Unsuspend account

    As per the suspension reason it can't be removed until 1:33am central standard time tomorrow; we've had the discussion on massive high resource usage in the past, it's still showing up multiple times per day in the logs (over 80% cpu multiple times per day). Something's causing it to spike to...
  13. Livewire

    My acc was suspended why? again? please unsuspende me

    Closed by request.
  14. Livewire

    Resolve Account suspension

    In accordance with the TOS that I specifically quoted in your other ticket, script hosting clearly mentions "content scrapers" as forbidden. One of the sites you're scraping isn't Google either - it's one that is VERY well known for trafficking warez. To be brutally honest, even if you were...
  15. Livewire

    My acc was suspended why? again? please unsuspende me

    Then I have to go and quote the TOS again, which seems to be something I'm stuck doing. High visitor count isn't a problem - there's some sites that are getting dozens of hits per minute that don't cripple the server. They don't cripple it because the script doesn't open and continue running...
  16. Livewire

    My acc was suspended why? again? please unsuspende me

    If it keeps cURL'ing to the external site, it'll likely keep tripping HRU with how many hits you were saying the system was getting. There's a limit to how much of the server a single user can use over an extended time, and once we go over the limit the system kills the account to prevent the...
  17. Livewire

    My acc was suspended why? again? please unsuspende me

    As long as it doesn't trip HRU again we'll be fine; an iFrame should work as that won't actually use x10 to connect to the other site, it has the client connect instead.
  18. Livewire

    My acc was suspended why? again? please unsuspende me

    Many software programs use cURL to handle automatic updating; these don't break the TOS as they don't repeatedly connect over and over and over to a third party site enough to trip 13 separate high resource usage suspensions for having 50 processes running for an extended time in under 6 hours...
  19. Livewire

    My acc was suspended why? again? please unsuspende me

    Unsuspension is running, access should be restored shortly.
  20. Livewire

    My acc was suspended why? again? please unsuspende me

    KK I checked with one of the admins on this to see where this fell within the TOS; as it currently stands, I'm cleared to unsuspend this account once, and only once. If it trips high resource usage again, it will be a permanent suspension with no further backups provided. I would HIGHLY...
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