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  1. Livewire

    My acc was suspended why? again? please unsuspende me

    I'm just trying to figure out what exactly that file is intended to do - what is it passing to the other site, and what does that other site do with said information? I'm just trying to figure out what exactly would cause a script to open 50 processes consistently - you had done an unsuspension...
  2. Livewire

    Blank page

    The only error log I could see is one in public_html which is "error_log" and doesn't contain anything current. The normal apache logs aren't accessible because they contain the logs for every account on the server, and the normal ones from cPanel are disabled to reduce load and maximize...
  3. Livewire

    Cron jobs automatically deleted.

    And with a quick investigation, we have to kill it anyways. From the same TOS I just quoted: I have bolded the applicable parts. I can also chalk up copyright infringement and warez, as the site which you are scraping content from has the VERY unhealthy habit of linking to warez and...
  4. Livewire

    Cron jobs automatically deleted.

    That'd be why: If you move to Prime membership or higher (illuminated, premium, or vps), those all allow a 1 minute cron. Free by itself doesn't.
  5. Livewire

    My acc was suspended why? again? please unsuspende me

    So it's being ran 50 times at once for extended periods of time because of the number of visitors? You haven't explained -what- smstorpedo.php is either - what is it meant to do when it's contacting that external site? Cause right now it's looking -very- much like a Proxy, which you'll note is...
  6. Livewire

    mail function (urgent)

    Hotmail has our servers blocked; we did our best to combat abuse, but the abusers still got enough junk past us that Hotmail took the extreme measure of blocking us. SMTP's not available by x10hosting -itself- however Google Apps should have SMTP which will work - outgoing connections to...
  7. Livewire

    Hacking accounts multimedia.x10.mx

    Threatening us with legal lawsuits won't hold water; read section 5 of the TOS you read and agreed to during signup. We also do not expedite deletion of a zero tolerance account - it is automatically erased after a minimum of 2 weeks have passed. Forum accounts aren't able to be deleted, and...
  8. Livewire

    nulled?

    Tip #1: Legitimate software doesn't come with a key generator. Tip #2: Legitimate software doesn't come with a "DGT Nulled Release Validator." Tip #3: Legitimate vbulletin installs don't use a license # with the format "[#]DGT-LICENSE[#]". 3 strikes, you're out. Feel free to find another host...
  9. Livewire

    Hacking accounts multimedia.x10.mx

    I was pending more information from our staff, apologies this took me so long to get back to. After checking the logs, this suspension will stand. The IP address which was used at the time of the "hack" matches between cpanel and FTP, indicating it's the same user. This IP also matches the...
  10. Livewire

    Help

    Yeah, it's permanent. What you installed is considered to be part of contributory copyright infringement, script hosting, and file hosting, and as such it's not a suspension we can remove. There is -no- legitimate reason to run a torrent tracker (which will use every single bit of resources it...
  11. Livewire

    Website email help

    Far as I know x10hosting doesn't -have- an SMTP setup that works with a script such as that; what it's likely looking for is the kind of SMTP you can set up through google apps, which also has the benefit of getting you past the blacklists our hosting servers are on due to prior abusers. Other...
  12. Livewire

    my account is suspended

    I'd love to, but there's the TOS you agreed to. In that TOS it says flat out that proxies aren't allowed, for any reason. And I just double-checked what my scanner found, and sure enough, PHProxy has been installed. As such, I'm obligated as x10hosting's Abuse Compliance Officer to inform you...
  13. Livewire

    Account Suspended

    I dunno if DGT or xmobile actually have websites; I just know a lot of their illegal scripts are being trafficked in a -lot- of different places, so if you see their name attached to a file, skip it :)
  14. Livewire

    LDAP & TSL support

    I IM'd one of our admins on this one; it's not requested enough at the moment to install it on free, illuminated, or premium. It'll work on a VPS, but that's mostly cause you can install whatever it is you want in the first place, cause it's essentially your own corner of the server which you...
  15. Livewire

    Security issue at x10Hosting

    Forwarded to staff; for extra security I blocked out the URL in question as the ticket goes to the forums first :P It's not supposed to do that though; it's -supposed- to kick you to a login page where you can't login.
  16. Livewire

    Account Suspended

    For what it's worth, you'd still be able to make a new account once this one terminates out of the system; it's an automatic process that usually occurs shortly after 14 days of being suspended, although it sometimes takes longer. Once it terminates, you're more than welcome to recreate an...
  17. Livewire

    Account Suspended

    This is a permanent suspension; a simple glance at vB's home page turns up that it's about $145-195 (I forget which) for the regular forum, let alone the suite which is a further few hundred dollars. When getting software online, great care -must- be taken to ensure the legitimacy of the site...
  18. Livewire

    "Website specified does not exist" me too... A solution ?

    Loads here; you may have to retry clearing browser cache and then clear the DNS. The default-webpage-cgi thing -really- likes to stay in the cache for a long time. On the upshot at least, it -is- working for someone who hasn't viewed it before, so it's just a matter of getting it so you can...
  19. Livewire

    Restore My Account (Very Urgent)

    I'm looking into it to see if I can determine why it got closed, or how for that matter. I've seen a few others that did that recently, but those were all closed by the original poster before any staff could actually help. In any case, the question I've got is now that he's posted under that...
  20. Livewire

    My Acoount Has Been Suspended...

    I can indeed unsuspend it, I'll remove the datalife files from public_html to prevent it from resuspending as well.
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