Once you have cancelled your signup, you can create a new account at http://x10hosting.com/signup.php
Just choose a different cPanel username when you sign up.
Your account will be transferred to our new server, Fris soon. If the problem still persists when you are on Fris, reply and I'll escalate this thread to staff.
In the meantime, I advise that you do a backup of your account through cPanel.
Copyright infringement is illegal.
Your account will remain suspended until it is terminated. (10-14 days)
You will not be able to make any backups; there are no exceptions.
It looks like your account was never restored from the account move.
I am escalating this to a support ticket where a staff member can assist you better.
To view the support ticket, click on the yellow bar at the top of this thread.
*****Escalating Thread*****
I am escalating this to a support ticket where a staff member can delete your account.
To view the ticket, click on the yellow bar at the top of this thread.
*****Escalating Thread*****