Your account is on absolut and will be transferred to Fris soon.
See http://status.x10hosting.com/
Once you are on fris, then you can try adding that to Remote mySQL
Your account is probably in the process of being moved to a new server. Services will go down during the move.
See http://status.x10hosting.com/ for more info.
Can't connect to LimeSurvey database. Reason: Lost connection to MySQL server at 'reading initial communication packet', system error: 111
Must be from some support thread; for me it is double tap paste. :)
I have unsuspended your account.
You can try using port 2082: http://fris.x10hosting.com:2082/
If you can't login there, try changing your cPanel password at http://x10hosting.com/control/
Just so you know, we don't require that you post. Our only requirement is that you login.
If you need hosting support, use http://x10hosting.com/forums/free-hosting/