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  1. Livewire

    Accound suspension

    As the suspension itself says, this is a permanent suspension that cannot be removed. We have no tolerance for proxies, especially when they get their own section in the TOS.
  2. Livewire

    Regarding Account Suspension

    You were actually just told by an admin there are no backups provided under a permanent suspension...
  3. Livewire

    Help and info

    * File Storage: Accounts are not to be used for file storage, your account will be permenantly suspended if found to be breaking this rule. Downloads are only allowed on your x10Hosting account if they have to do directly with your website. e.g. you developed custom software and are selling it...
  4. Livewire

    Account permantly suspended, however I need my files and Database.

    The TOS does say backups are your responsibility. It does indicate this as well: "x10Hosting retains and offers backups to the customer but does not guarantee this service from failure." However, upon receiving a permanent suspension, you were essentially removed as a customer, hence we no...
  5. Livewire

    Adfree-infinity?!?

    As far as I know, no it's not reversible as the old plan "technically" doesn't exist anymore. Because it's not reversible I didn't run the upgrade yet in case you'd rather hold off :)
  6. Livewire

    Adfree-infinity?!?

    Adding on, we can bump you to the adfree-infinity plan if you wish, so you won't have to erase the account and start over. Just make sure you're within the limits of the new plan; there's no guarantee any of the overused (such as if you had 3 databases) will actually be there after the upgrade...
  7. Livewire

    suspension acount

    There's a part in the TOS under Warez clearly indicating that hacking, including how to's and links to such material, isn't allowed. You got permanently suspended because hacking material was found on your account; you will not be unsuspended for any reason period.
  8. Livewire

    Please help with database Sql Not connet... Error username password

    You were permanently suspended under the zero tolerance policy of x10hosting by one of our admins. The reason for this was for using us as for File Hosting, which the TOS clearly disallows. This is why you're having problems - we've revoked all access to the account permanently and cannot...
  9. Livewire

    Hello ! Why did you suspend my account

    Unsupported Language is a zero tolerance permanent violation; the TOS makes it quite clear it has to be in English, Spanish, or French. Armenian isn't english, spanish, or french, so the account was permanently suspended because that's one of the easiest rules to follow, and you couldn't...
  10. Livewire

    please unsuspend my account

    http://x10hosting.com/forums/free-hosting/147121-account-unsuspension.html Don't make multiple tickets.
  11. Livewire

    unable to login

    You don't. Warez and Copyright Infringement, which is what nulled vBulletin falls under, is a zero tolerance permanent suspension. Your access to your account has been permanently revoked and will not be reinstated or backups allowed for any reason.
  12. Livewire

    Here is a noodle testing problem for you. Sub-Domain, and Joomla 1.6.

    I'll close the thread at request then; if you end up running into other troubles let us know :)
  13. Livewire

    remote access mysql

    Remote access is disabled on x10free; I know it's allowed on Premium hosting, I'm not sure about illuminated, and I know it's diabled on prime.
  14. Livewire

    account unsuspension

    Read TOS, Agree to TOS, Upload Rapidleech, Break TOS, Get Permanently Suspended. Seems pretty clear-cut to me. We can't undo this one.
  15. Livewire

    ill take that as a no then.

    "Warez isn't tolerated, your account is permanently suspended, you will not be unsuspended for any reason -period-. Have a wonderful day!" Literally says it all.
  16. Livewire

    zt hosting and backup - suspension

    ZT means Zero Tolerance, which means there -is- no reinstating of the accounts, nor are backups allowed. The backups part of that suspension indicates you were hosting backups on us, which we don't permit - we're not a file hosting service, we're a webhosting service. At this point the...
  17. Livewire

    Account Suspend

    The domain is locked to that x10hosting account; in order to use it with another x10hosting account you'll have to wait for that account to self-terminate. If you want to use it elsewhere, just update your nameservers to reflect those of your new host.
  18. Livewire

    Webpage deleted

    No results are coming back for username Sammo; if it was indeed terminated there is no way to recover the files as the files no longer exist to retrieve. That's why it's a good idea ot keep backups, especially as the TOS leaves backups as your responsibility.
  19. Livewire

    ill take that as a no then.

    I doubt 2 mp3's is considered file hosting. This on the other hand: "Recover.My.Files.v3.9.8.5875.Incl.Serial" No. Just no. Warez isn't tolerated, your account is permanently suspended, you will not be unsuspended for any reason -period-. Have a wonderful day!
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