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  1. E

    Resolved PHP 8.3

    We have completed updates on the server you are account is on. Please allow up to 1 hour after this reply and you should see the latest versions available to your account.
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    X10 premium sites and cpanel down again. Please respond to tickets

    I apologize as our team was working to resolve a DNS issue. With that said, We did reply to your open ticket I believe twice now.
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    503 error

    This should now be resolved.
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    x13.x10hosting.com ptoblem

    x13 should have been back online ~ 5 hours ago.
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    x13.x10hosting.com ptoblem

    x13 is having some network issues at this time. Should be resolved within the hour
  6. E

    503 error

    Your domain : driverspedia.org is giving a database error. This may be related to a PHP module needing enabled or a configuration on the setup. I would suggest reviewing the requirements for mediawiki in which modules need to be enabled and make sure they are enabled on the service
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    Resolved x15 Email Issues

    Are you using the built in webmail for this test?
  8. E

    Request suspension help.

    From the screenshot you are certainly over your current disk space usage. However, we can see you may have also 'accidently' manually suspended the domain. I have removed this. Please allow up to 1 hour after this update for your local DNS / cache to reflect this change. This was done under...
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    requesting unsuspension

    Service should be active at this time.
  10. E

    Unsuspension Requests

    Your account is not suspended at this time.
  11. E

    Multi-Account Unblock Requests

    That would be why you are seeing this issue. You are not allowed to use a VPN. More than likely the IP on the VPN is used by others who are also breaking this rule.
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    Multi-Account Unblock Requests

    We can see your IP is logged on multi accounts. Can you clarify how you are accessing your account?
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    Help!

    You should see this service active and the domain whitelisted at this time. Please allow up to 1 hour after this post for all systems and DNS to sync.
  14. E

    Request to reactivate terminated service (118795)

    I have disabled this requirement
  15. E

    No access to Hosting Control Panel

    Your IP was blocked for failing to access your email too many times. I have removed this block. Please make sure all local email clients are using correct information to prevent this from happening again in the future
  16. E

    There are no invoices associated with this account.

    Your IP was blocked for attempts to access SSH. SSH is not enabled or allowed on free services including SFTP. I have removed this block
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    Request to reactivate terminated service (118795)

    You should see the service restored. However, you do not need to pay anything for this. But if you do wish to disable the login requirement our starter and premium options will allow that to be disabled. Please allow up to 1 hour after this reply for all systems and DNS to sync.
  18. E

    Request to increase disk storage space

    i do not see any errors regarding the multi accounts on your account. Can you provide the error code associated with this?
  19. E

    Multi account from the same IP

    Can you provide the error code you are receiving?
  20. E

    I HAVE THIS BLOCK FOR 3 WEEKS PLZ HELP ME

    We can see your IP is flagged on 6 other accounts in our system. 3 of those accounts utilize almost the exact same email address ( one letter off) so this is clearly done on purpose. At this time we do not have any tolerance for that type of account creation.
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