Search results

  1. E

    Restore Terminated Website

    You should see your account restored at this time. Please make sure you access your client dashboard to mark this as active. Note this may take up to an hour after this reply for the system and DNS to sync fully.
  2. E

    My service was terminated due to inactivity, is there any way to restore it?

    You should see your account restored at this time. Please make sure you access your client dashboard to mark this as active. Note this may take up to an hour after this reply for the system and DNS to sync fully.
  3. E

    requesting unsuspension

    You should see this active again. Please allow up to 1 hour after this update for the system to sync.
  4. E

    Accounted terminated

    You should now see this restored. please make sure to access your dashboard to make sure your service is marked as active.
  5. E

    Accounted terminated

    I have sent this to our backend team for review. Please standby for an update from them.
  6. E

    request to unsuspend

    Please link your post I am unable to find it.
  7. E

    request to unsuspend

    You are required to make your own post regarding any issues with your account so each can be reviewed.
  8. E

    Blocked account country code - simple HTML page

    Hello, Your country is not allowed at this time
  9. E

    404 error page

    As the email states you must access : https://x10hosting.com/panel to avoid suspension and termination.
  10. E

    Error 510 while creating service

    Can you provide account information from your dashboard for us to review this further? I am not seeing that domain valid. You should have a username or account ID # listed.
  11. E

    Unsuspended website still blocked??

    I can see your service is active at this time. If you still see this suspended you may need to update your local browse cache /DNS
  12. E

    SQL data recovery

    We have restored this database to Dec 1
  13. E

    Disk space available

    Your tmp folder for your shared service is the root cause. Your sites theme is using this for its images via magick. Please review the plugins you are using for this theme that may be causing this. You may also be able to adjust your settings on your install to clear up tmp files more often.
  14. E

    SQL data recovery

    I apologize I confirmed if you wanted a full restore from Dec 2. We restored your data to Dec 2.
  15. E

    SQL data recovery

    This has been restored for you. Note this one a one time restore from our backend team and future ones may not be possible without having access to at least our starter plan.
  16. E

    SQL data recovery

    Please confirm you wish for us to attempt to restore the database fully to Dec 2. This will overwrite any existing data and roll back to that time.
  17. E

    SQL data recovery

    I apologize we can not do tables. We may be able to do the full database but this will rollback all data to that date.
  18. E

    Internal error. Please refresh the page and try again.

    Can you re-attempt this?
  19. E

    Cannot create Certificate

    This should now auto renew now that it is protected and installed.
  20. E

    SQL data recovery

    We would need to know what table / database needs to be restored so I can see if our backend team can restore this for you.
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