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  1. E

    Cannot create Certificate

    I am sorry you are having issues. I was able to manually install an SSL on our backend for your site and can see this loading at this time. This may take sometime on your local browser / cache to update
  2. E

    Error message (500) when trying to access Control Panel

    You should not notice that unless something is blocking on our end. We see service was restarted on our backend which should have resolved this fully. If you see this blocked again please update this post from the same network are you blocked on so we can review further.
  3. E

    Remove account suspension

    Your account is suspended for not accessing our dashboard. Please access your account at https://x10hosting.com/panel/ to manage the suspension and mark this as active.
  4. E

    problem with connection to site

    At this time based on our how free services are handled you would not be able to remotely insert data to your databases.
  5. E

    Password reset

    There is no hosting account attached to your forum name. Can you provide your domain name for us to review and look this up?
  6. E

    requesting unsuspension

    This service has been restored. You should see this active again in the next1 hour after this reply.
  7. E

    Account cancellation

    Hello, > If it were legal, you'd make it easier to cancel. My ID 82315 I do apologize please feel free to clarify this portion. As mentioned all subscriptions with our system are handled via PayPal. Therefore, you are free at anytime to cancel this. However, I have refunded your latest...
  8. E

    what happened to my account

    Do you have a domain listed for this account? I can not see any service attached to the forum name you are posting from to review this issue since the email address is also blurred ( which is fine and understanding)
  9. E

    requesting unsuspension

    This domain has been allowed at this time. Please allow up to 2 hours after this reply for the DNS and changes to resync with your account.
  10. E

    Increase disk size request

    We have cleared some of your tmp files for you and see your utilization is much less now.
  11. E

    Cannot create Certificate

    You should be able to generate a request using a wildcard. Normally the wildcard SSL's complete much quicker than standard for some reason within our system.
  12. E

    Request to increase disk space

    I have cleared up some tmp files and can see you are well under the current limit. Please let us know once you re-utilize 75% of your existing space!
  13. E

    REQUEST TO INCREASE DISK SPACE

    We do not see any domain or service attached to this forum account. Please provide the domain name on the service. We highly recommend you utilize the forum name attached to your service so our team can assist quicker
  14. E

    Please enable SSL

    Thank you this has now been updated and you should see this enabled at this time
  15. E

    Please enable SSL

    As I do not see any hosting service attached to this forum name I am unable to look up the account to enable this. Can you confirm the domain name on the service for me to lookup?
  16. E

    request to unsuspend

    We can see 5 emails sent to you before this occurred. The last one being on 10/26/2024. That said I have allowed a one time restore. Please note as MrBurnsx membered please do not rely only on the emails to remind you. You must access service once every 30 days going forward! You should see...
  17. E

    It appears that my IP is blocked?

    Our firewall blocked the IP was you indicated. This was from our security software. This could have been a false positive so we will monitor as needed on our end.
  18. E

    It appears that my IP is blocked?

    We have refreshed our backend for your service. can you re-attempt access?
  19. E

    Cancel x10hosting account

    Which account do you wish to retain? We currently only see two terminated services on your account attached to this forum name. You should be free to start a new service within that same account if needed.
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