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Did you do as instructed and at that point during sign up enter the existing forum details (user and pass)? It is the step that attempts to register an account on the forums to be linked with your hosting, having a forum account on that email address means you will need to link that up by...

On a side note, unless you have email handled by a third party, I would strongly suggest having the contact email address set to one that is not dependent on the account to be working (meaning it should be an email address not hosted on your account).

I have taken a look on the account. Before any changes are made could you please clarify how public_preview and public_dev is used? Keep in mind all files on the account need to be relevant to the site, and by default these two would not be accessible and may therefor be seen as not being part...

the peimx10h forum account uses an gmail email address, so it would not be possible for it to send the request to the same email address as you have on the hosting account at this time. I'm guessing that you at some point changed contact email for the hosting account, which would NOT have...

Please elaborate? What is not working? Please also note that scriptsupport, beyond some basics, is not within the scope of official support. Someone might be able to point you in the right direction if you tell us what is wrong though.

SSL has been enabled for your account. You might need to go into domain setup and enable it per domain as well before you can create the certificates for the domains on your account.

Forum account will be deleted shortly.

Case closed. User have multiple accounts, the other is working so this will not be handled.

Yeah, you're not going to get access to that account, at least not right away as we'll need to check how the account got created in the first place. Your country was long blocked before the account was created, which means it was either a bypass or failure in our system that led to it being created.

This is a classic case of IP having gotten blocked by the firewall, I have unblocked it. The reason for block was "Failed IMAP login" so you might want to verify you have the correct credentials in your email client.

Case closed. This has been resolved through Discord.

Is this still a problem for you? x14 is alive and well, and the IP you most recently accessed the account panel with is not blocked by the server.

There is no hosting linked with this forum account. Note that all accounts would have had an forum account automatically created, please refer to your account panel to see what the linked forum account is and post back before we go in and look at the account, so ensure the request comes from the...

During signup for a new hosting account, if you are using the same email address as for this forum account, they will be merged together if you enter the username/password for this forum account when asked (you will get a note that the email is in use on the forums and a prompt for the forum...

Can you check now?

Since this is not a proper unsuspension request I'm closing the thread. Make sure you post the request to have multi account block looked at in the proper thread to have it reviewed.

Since this is not a proper unsuspension request I'm closing the thread. You say it works when turning of the above listed, this means that you would be able to access with those off, so please keep them off when logging into the account.

Wrong section for this request. Post in the proper place to get assistance. Also do NOT hijack someone else's thread. @spacresx the multi account block is not a suspension, they are just blocked from logging in (which can/will lead to a inactivity suspension)

Since this is not a proper unsuspension request I'm closing the thread.

Since this is not a proper unsuspension request I'm closing the thread. Use the right section for your request.