Please upgrade by disk space
peim.x10host.com
peim.x10host.com
Upgrade disk space
- Thread starter peim
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to get an increase you must be using at least 75 % of your disk space.
your account must be at least 7 days old,
all files must be used by your website (not online storage)
no stored, archives or backups stored on account.
then a staff member has to review your account.
your account must be at least 7 days old,
all files must be used by your website (not online storage)
no stored, archives or backups stored on account.
then a staff member has to review your account.
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There is no hosting linked with this forum account.
Note that all accounts would have had an forum account automatically created, please refer to your account panel to see what the linked forum account is and post back before we go in and look at the account, so ensure the request comes from the account owner.
Note that all accounts would have had an forum account automatically created, please refer to your account panel to see what the linked forum account is and post back before we go in and look at the account, so ensure the request comes from the account owner.
Here is the situation, in my account panel it says
If i try to login with peimx10h username, I get the incorrect password prompt. In order to reset the password, I use my account panel email address (the one stated above and the one linked to my x10hosting account). However when I do that, I get a password reset request for the account I'm posting this message from.
So I can't seem to be able to login into peimx10h nor reset the password for that account. If you can send me a password reset request for the peimx10h account, I'd happily switch accounts and post from it.
Thanks and sorry for the inconvenience.
But when I try to login into the forums with the same credentials I use for the x10hosting panel, I log in into this account.
If i try to login with peimx10h username, I get the incorrect password prompt. In order to reset the password, I use my account panel email address (the one stated above and the one linked to my x10hosting account). However when I do that, I get a password reset request for the account I'm posting this message from.
So I can't seem to be able to login into peimx10h nor reset the password for that account. If you can send me a password reset request for the peimx10h account, I'd happily switch accounts and post from it.
Thanks and sorry for the inconvenience.
- Messages
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the peimx10h forum account uses an gmail email address, so it would not be possible for it to send the request to the same email address as you have on the hosting account at this time.
I'm guessing that you at some point changed contact email for the hosting account, which would NOT have updated what you have for contact address on the forums.
I can update which forum account is linked with your hosting if you reference this thread and send me an email from the one attached with your hosting to anna@x10hosting.com to verify you are indeed the same person.
I'm guessing that you at some point changed contact email for the hosting account, which would NOT have updated what you have for contact address on the forums.
I can update which forum account is linked with your hosting if you reference this thread and send me an email from the one attached with your hosting to anna@x10hosting.com to verify you are indeed the same person.
- Messages
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- Reaction score
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- Points
- 113
I have taken a look on the account. Before any changes are made could you please clarify how public_preview and public_dev is used?
Keep in mind all files on the account need to be relevant to the site, and by default these two would not be accessible and may therefor be seen as not being part of the site (ie filehosting at worst). They stand for the majority of the account usage.
Keep in mind all files on the account need to be relevant to the site, and by default these two would not be accessible and may therefor be seen as not being part of the site (ie filehosting at worst). They stand for the majority of the account usage.
- Messages
- 11,750
- Reaction score
- 581
- Points
- 113
On a side note, unless you have email handled by a third party, I would strongly suggest having the contact email address set to one that is not dependent on the account to be working (meaning it should be an email address not hosted on your account).
Mindpluschess
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Hello this is my website connected to x10 hosting free hosting
www.mindpluschess.com
is there any way can I upgrade my spae a little more? It really means to me that I just need some more to add some pages to my site and install some plugins.
Mind Plus International Chess Academy – Learn Chess From The Best
is there any way can I upgrade my spae a little more? It really means to me that I just need some more to add some pages to my site and install some plugins.
Thanks, mail sent!
No problem. We are a graphic + web design studio and we use public_preview and public_dev as subdomain routes to showcase some of our works to clients and potential clients privately (we need to do it privately to avoid indexing and honor confidentiality terms). It is part of our online portfolio, which is what we use the website for and that's why these folders are relevant to it.
We handle our e-mail through Thunderbird, should we be fine?
Thank you for everything Anna, if you need anything else just let me know.
Mindpluschess
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✔ 75% Disk Space: 476. MB / 512 MB
✔ More than 7 days old
✔ Files used by the website
✔ No stored, archives or backups
Please review site
www.mindpluschess.com
✔ More than 7 days old
✔ Files used by the website
✔ No stored, archives or backups
Please review site
Mind Plus International Chess Academy – Learn Chess From The Best
www.mindpluschess.com
I may be wrong, but I believe you need to create a new Forum Thread for your own request.✔ 75% Disk Space: 476. MB / 512 MB
✔ More than 7 days old
✔ Files used by the website
✔ No stored, archives or backups
Please review site
Mind Plus International Chess Academy – Learn Chess From The Best
Mindpluschess
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I already did but there is no respond
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@Mindpluschess
the free forums are mostly volunteers, (users helping other users)
x10 official support does not actively monitor the forums but they do check posts occasionally.
meaning it can take a few days, (or longer) to get a reply from support staff.
you can also try using the discord service for faster replies if possible.
otherwise you will need to wait for staff to reply.
peim was also correct, a new post for each request is needed.
posting to someone elses post may only result in your post not getting seen by staff.
staff does not always check posts that were already resolved.
the free forums are mostly volunteers, (users helping other users)
x10 official support does not actively monitor the forums but they do check posts occasionally.
meaning it can take a few days, (or longer) to get a reply from support staff.
you can also try using the discord service for faster replies if possible.
otherwise you will need to wait for staff to reply.
peim was also correct, a new post for each request is needed.
posting to someone elses post may only result in your post not getting seen by staff.
staff does not always check posts that were already resolved.
Mindpluschess
New Member
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I am sorry I was did not know about it
Hi,
It's been 10 days since I don't hear from you. Just sending a friendly reminder in case this thread got lost.
My last post with everything you asked:
It's been 10 days since I don't hear from you. Just sending a friendly reminder in case this thread got lost.
My last post with everything you asked:
- Messages
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- Reaction score
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- Points
- 63
We handle our e-mail through Thunderbird, should we be fine?
Thunderbird was not what Anna meant. that is just a client.
she was saying to make sure the email address was not relied on the account so its separate from it.