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Hi, You have a file called "index.htm" as well as "index.html". It looks like the server is using your "index.htm" file instead. You could delete/rename it. Thank you,

Hi, I'm not familiar with Discuz; what problem are you having exactly? There should be no reason for any software to require file permissions of 777. Thank you,

Hi, Please ensure you are using "mineworl" as the FTP username, your cPanel password as the FTP password, and your domain name as the FTP host. Thank you,

Hi, I have upgraded your account for unmetered disk space. ;) As a side note, please fix your file permissions for the contents of your "crm" directory. Files should be 644, directories should be 755. Thank you,

Hi, @section1 Have you previously owned another account, or is there any reason why you would be connecting from the same location as another account? Your login is being denied because a link was detected between your account and another that was suspended a few days ago. @mydigita I can't...

Hi, @awaymiss All of your PHP scripts and directories have permission levels of 777, which is a big security risk, which is why the web server is showing the 503 error. Please fix your file permissions; files should be 644, and directories should be 755. You can change file permissions from...

Hi uot2ax10, All of your PHP scripts and directories have permission levels of 777, which is a big security risk, which is why the web server is showing the 503 error. Please fix your file permissions; files should be 644, and directories should be 755. You can change file permissions from your...

Hi, It looks like your website is loading properly again. ;) I don't have any updates on the upgrade system, unfortunately. Both Prime Upgrades and Illuminated Upgrades are in the process of being revamped, but I don't have an estimate as to when they will be available again. Thank you,

Hi, This is most likely as a result of ongoing scheduled maintenance on our free hosting services. http://status.x10hosting.com/maintenances/1788 Thank you,

Hi, A change has been made that should fix this; please could you try again now? :) Thank you,

Hi, Sorry, but your account is 2 days old. Please let me know when it is 7 days old, and I can see if it qualifies for unmetered disk space. In the meantime, I recommend uploading a partial copy of your website (since it is rare that websites themselves exceed 512MB in space). Thank you,

Your account has been suspended for illegal content. Make an appeal at https://x10hosting.com/sso/login if you think this is wrong. Thread locked.

Hi, I have upgraded your account for unmetered disk space. ;) Thank you,

Hi, WordPress has an option in the "General" part of the Settings section to change your installation's timezone, which should fix that for you. ;) Thank you,

Hi, Your .htaccess file contains a line that uses the "SetEnv" command, which isn't supported. If you open up the .htaccess file in public_html, and remove the SetEnv line (line 2), your site should load. ;) Thank you,

Hi, We can change your domain name for you, but I can't change your username due to the way it is used internally to identify accounts. Please also be aware that if you do cancel and recreate your account, usernames are automatically generated based on your domain name. Thank you,

Hi, I have upgraded your account for unmetered didsk space. However, please make sure that these backups are not being stored on your hosting account. ;) Our Prime and Illuminated packages are currently undergoing a revamp, but I don't have an estimate as to when they will come back...

Hi Mohammad, Sorry for the trouble; I have manually switched your account back over to the x10Hosting Basic theme. ;) Thank you,

Hi, I can't find any recent emails from your account in our server logs. Please confirm that you are sending emails through our mail server (and that you are not using anything like external SMTP). Thank you,

Hi aqwrocks, Sorry about that; I have manually changed your cPanel theme back to x10Hosting Basic. ;) Thank you,