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Hi, Thanks for your request! Before we can upgrade you, you will need to be using at least 50% of your current 512MB disk space limit. Right now, you're using 8MB. ;) Thank you,

Hi, What data are you trying to submit when this error message appears? It's possible something you are sending is triggering a Mod Security rule. Thank you,

Hi, Please try just using Admin@hydragaming.x10.mx as the full username. I'm not so sure why it's being listed with your domain twice. Thank you,

Hi, Above that line, there should be more information. Please can you paste the full log? Thank you,

Hi, What error message does it show in your FileZilla logs? Thank you,

Hi, It was actually showing a blank page, but Chrome shows it as a 500 error. I have enabled PHP error reporting for your account, and your site is now showing the error message instead. It looks as though your WordPress installation is incomplete; you might want to try uploading files from a...

Hi tryarkx1, It looks like several crucial files have been deleted from your account's home directory. I have re-created your temporary directory (which has now made phpMyAdmin work properly again), and reconfigured part of your account. Please can you check again now? Thank you,

Hi, @novax104 What data are you submitting, exactly? It looks like a URL is triggering the error. @havokpcr We limit submissions to a maximum of 3 links by default. I've turned this off for your account now. Please try again. ;) Thank you,

Hi, I have manually parked your domain for you. ;) Please can you try setting our nameservers from 1and1's control panel now? Thank you,

Hi, Where are you connecting from right now? Is it a home, work or mobile connection? Thank you,

Hi, Not right now, unfortunately. For a while now, we have been blocking signups from regions that have shown high levels of abuse. Don't worry though; we're in the process of trialing some new ways of fighting abuse, and we plan on opening signups to (almost) all countries soon...

Hi, I have put the unsuspension through for you. Please try again. ;) Thank you,

Hi, What is your cPanel username?

Hi! There's a full guide on this help article, but I'll provide you with a summary as to what you'll need to do below. 1) From your domain registrar's control panel, set the nameservers to ns1.x10hosting.com and ns2.x10hosting.com. 2) From x10Hosting's control panel, add a new Parked Domain. 3)...

Hi crazycatz, Thank you very much for this; I tried from the command line and saw the same issue. While we do typically cache dynamic content for 5 minutes, the "Cache-Control" header you posted had a "max-age" of 259200, which is 72 hours, and so Varnish was using this copy of the webpage. I...

Hi, Thanks for waiting. One last thing would be that you would need to be using at least 50% of your current disk space limit, so you would need at least 256MB of files hosted. However, I took a look at the other thread you created, and saw you were uploading some large audio files. Even with...

Hi, That's really strange. I tried going to your website, and I couldn't see your deleted files (and just an empty directory), but I confirmed that the Cache-Control header was being properly sent. I tried making a test file on your account, accessed it, and deleted it; it seemed to delete...

Hi, You are posting from the account hubaspag. The domain brianhuba.com is not linked to this account, but it is linked to another account on our free hosting service, which is suspended for inactivity. Please ensure you are signing in to the correct account. Please can I also remind you that...

Hi theteamk, Please can you confirm that you are definitely seeing the exact error message in this thread, which was a HTTP 403, or is Jetpack reporting a different status code? I can't see any requests making it to Apache to your domain from a certain Automattic IP range, so I'm wondering if...

Hi, You are seeing the 500 Internal Server Error because your .htaccess file contains rewrite rules that are creating an infinite loop. To fix this, please: 1) Edit your .htaccess file in cPanel File Manager, and change instances of /wordpress/ to just / 2) Change your WordPress Site URL to...