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Hi, Sorry I missed this. Please can you confirm if you are still seeing this problem? It looks like the spam filter was blocking these emails being sent. If you are still having this issue, however, please send me a PM with the email address you're signing up to WordPress with. Thank you,

Hi, Sorry for the theme issues; I have switched your account to the Basic theme. If you could go to the Settings page in the top-right, you should be able to delete your account (since I can't do this for you). ;) Thank you,

Hi, This was a temporary issue with our login system. Please can you try signing in again, and let me know if there are any further problems? https://x10hosting.com/sso/login Thank you,

Hi, Please can you try signing in to https://x10hosting.com/sso/login again? This issue has now been resolved, but please let us know if you continue to see this error. Thank you,

Hi, Please can everyone try signing in to https://x10hosting.com/sso/login again? This issue has now been resolved, but please let us know if you continue to see this error. Thank you,

Hi, Your website is loading fine here, so it's likely due to caching on your computer. If you still see that, please flush your DNS. https://x10hosting.com/support/guides/clear-cache-flush-dns-tutorial Thank you,

Hi Sergey, Sorry, we did make some changes a while ago, and we can't change main domain names to custom domains anymore (due to some problems this was causing internally). I have, however, changed your account's domain to geyser.x10.mx. Please add your .li domain as a Parked Domain. ;) As a...

Hi, When you first sign in, you are still looking at a version of cPanel, but it has been re-styled and simplified to make it easier for users in starting a website. The majority of the functions in regular cPanel are still available in that mode. The theme is meant to cater towards users who...

Hi, The second @XXX.x10host.com is a mistake on the control panel. Please try signing in with the username YYY@XXX.x10host.com instead. Thank you,

Hi, Please could you provide more information here? At what URL are you seeing the 500 error? What is the exact error message you are receiving? Thank you,

Hi, Please could you give an example of an image that is showing a 404? Your website currently appears to be loading fine here, and the only 404 I see is for a reference to img/10ccbluegrad.png (which does not exist). Thank you,

Hi, Yes, that is cPanel on the simplified x10Hosting Basic theme. If you are looking for the standard layout that cPanel has by default, please click "Switch Theme" in the top-right. http://support.x10hosting.com/general/cpanel-themes Thank you,

Hi, Please could you give it another try? I have reset your PHP configuration to the defaults. Thank you,

Hi, A critical file had been deleted from your home directory. I have done my best to restore it; please can you try again now? Thank you,

Hi Elena, Please can you try this again? I took a look at the logs, and made a change to your account that should fix this. ;) Thank you,

Hi, I went to the link and your page looked fine, and it looked the same as in your "builder" screenshot. Perhaps caching was causing this; are you still seeing the broken page? Thank you,

Hi, There's a 5 second server-side cache that might be causing that, but fortunately, it's really easy to turn it off if it's a problem. Within cPanel File Manager, open your .htaccess file in the same folder as your software (or create it if it doesn't yet exist), and add this line to the...

You would make a new folder in the home folder, then point your addon domain to that folder. Then, install your software of choice to there instead.

Hi, A "parked domain" is essentially identical to your main domain: there is no difference in how it works, or what users/search engines see. It displays exactly the same content as your main domain name. Some software, like WordPress, will redirect users from your x10Hosting domain to your...

Hi, I have unsuspended your account manually. Please check again now. ;) Thank you,