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Hi, What error message are you receiving, exactly? Also, please can I have the full URL you are sent to? :) Moved to Free Hosting. Thank you,

Hi, Since we are a Linux web hosting service, file names are case-sensitive. It looks like your file is called rates.html, when your link points to Rates.html. ;) Thank you,

Hi Orthodo4, Thanks for your disk space request. I took a quick look at your account, and it looks as though you have about 35 MP3s that each exceed 10MB, adding up to about half a gigabyte of space. Unfortunately, on our free hosting service, we have automated scripts that automatically delete...

Hi, Sorry, but to prevent abuse on our free hosting service, we limit individual files to 10MB. Please either compress your videos and re-upload them, or you could upload them to a file hosting site and link to it from your website. Thank you,

Hi, What are you seeing at that link, exactly? Do you have a screenshot? :) Thank you,

Hi, I have changed your main domain name. ;) Thank you,

Hi, After a lot of testing, I think I've nailed this down to an issue in a certain pattern that a spam rule is checking emails against, which is wrongly classifying your email as spam. I'm checking this with higher staff before I do anything else, and we should be able to fix this. As a side...

Hi, You can change MX Entries for your domain, but only from cPanel x3. After logging in, in the top-right, please choose "Switch Theme", and choose "Switch to cPanel x3". Once you are in the traditional cPanel view, there is an icon for "MX Entry". ;) Thank you,

Hi, It looks as though there were some brief problems on your server, xo5, yesterday. Your website and cPanel now look to be loading fine, but please let me know if you are still having problems with that (and if you are, please let me know what error message you are seeing). Thank you,

Hi, Thanks for sticking with us for so long! :) I have upgraded your disk space. It also looks like you're using a .co.cc main domain right now. If you want to change it to one of our subdomains (.x10host.com, .x10.mx, .x10.bz, .elementfx.com, .pcriot.com) please let me know. ;) Thank you,

Hi, That's Chrome's way of telling you a blank page is being served. ;) It looks as though your site was hitting a PHP error, but because we hide PHP errors by default, a blank page was being sent instead. I enabled error reporting for your account, and your site is now showing this error: It...

Hi, The page you linked looks to have the headers set correctly, and Varnish is successfully reporting that it's not caching it (MISS), as shown below Thank you,

Hi, I took a look at the logs, and strangely, it looks as though your request was being denied for "potentially untrusted web content", which usually only triggers if you're trying to submit suspicious HTML. I'm not so sure how the software you are using works, but the screenshot you provided...

Hi, If you don't want to use Webmail, you can add your email address to "Mail" on your iPhone. In cPanel, go to your Email Accounts, and choose Configure Mail Client. It will give you IMAP and SMTP settings, which you can put into your iPhone to send and receive mail. Thank you,

Hi, Please can you try again? I have made an adjustment to your account's Mod Security configuration. Thank you,

Hi, Yes, I have changed it to techworld.x10.mx for you. It might take a few minutes for the change to take effect. ;) Thank you,

Hi, I have upgraded your account for unmetered disk space. ;) Thank you,

Hi, By default, static content is cached for 5 minutes and dynamic content is cached for 5 seconds. If you saw longer than this, it is possible either your browser was caching it, or your website's script is manually overriding the page's maximum age to a much higher value. In any case, it...

Hi, It looks like you are on x10Premium. Please create a support ticket from your Client Area, and they will be happy to help you with this. Most staff (like myself) on this forum only have access to the free hosting servers. Here's a link to the Client Area...

Hi, We're in the process of revamping our Prime and Illuminated packages, so they are currently unavailable. If you are interested in premium packages, however, please go to https://x10premium.com/ Thank you,