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  1. Dead-i

    Volunteer Patrol Squad

    It's also worth mentioning that if you use Softaculous, it notifies you in cPanel when there's an update, though I expect many of those notifications are, sadly, ignored.
  2. Dead-i

    Upgrade to unlimited storage

    Hi, Your account has been upgraded for unmetered disk space. Thank you,
  3. Dead-i

    Can somebody clean up my inodes, please?

    Hi, It looks as though you have 20,000 files in "public_html" and 20,000 files in "moodledata/cache", so you're using about 40,000 inodes. :) Thank you,
  4. Dead-i

    Jetpack on Wordpress

    Hi, Does Automattic tell you what status code it is receiving? Perhaps our spam blacklists are catching the request somehow. Thank you,
  5. Dead-i

    Wordfence plugin Wordpress 4.5.3

    Hi awaymiss, Sorry, but while we do allow users to change a small number of php.ini values, auto_prepend_file isn't a value that is currently available to change at this time. Although I am not familiar with Wordfence, this value seems to be quite simple in the sense that it includes the...
  6. Dead-i

    MX Records Not Working URGENT!

    Hi techtogo, When you're adding that MX Record through cPanel, you shouldn't need to add the dot at the end of the address; omitting it should still work fine, but please do let us know if you have any problems with it. Thank you,
  7. Dead-i

    How do I edit my 404 page?

    Hi, If you are not already, make sure you are using the standard cPanel x3 theme. If you are on "x10Hosting Basic", you can switch by clicking Switch Theme in the top-right, and choose "Switch to cPanel x3". Once you're there, there's an Error Pages button on your cPanel homepage. If you click...
  8. Dead-i

    a ddns with a subdomain?

    Hi, You would type just "comp". ;) Thank you,
  9. Dead-i

    403 forbidden in e107 when creating a custom menu

    Hi, Please can you give me the full URL you are sent to when you receive that error? I'll see if I can find the request in the server logs. Thank you,
  10. Dead-i

    Upgrade to unlimited storage

    Hi, Sorry, but with the majority of your disk space being used for emails, .zips and backups outside your website, I don't think it would be fair to others if I upgraded your disk space at this time. Ignoring this, you're currently using 95MB of space in public_html. Thank you,
  11. Dead-i

    a ddns with a subdomain?

    Hi, If your home connection has a static IP address (and never changes), you can set up a DNS record for this. From cPanel, you can go to the Advanced DNS Editor, and create a new record. "Name" is the subdomain you want to use, "Type" should be A, and "Address" is your IP address. If your...
  12. Dead-i

    Disk Space

    Hi Johan, Thanks. It looks like your account wouldn't qualify for a disk space upgrade because * You must be using at least 50% of your current disk space limit. Your public_html folder is empty. * You must have a working website that complies with the Terms of Service. It looks like only email...
  13. Dead-i

    Request for unmetered disk space, please.

    Hi, We can upgrade your disk space once you are using at least 50% of your current disk space limit. You are currently using 9.5MB out of a maximum of 512MB. Thank you,
  14. Dead-i

    Main index updates immediately, yet CSS files etc.. take forever

    Hi, Unless your site overrides this, we cache static content (CSS) for 5 minutes, and dynamic content (PHP) for 5 seconds. There's information on how to disable Varnish cache here. If you don't have a .htaccess file yet, feel free to create one in your public_html directory. Thank you,
  15. Dead-i

    Magento frontend 404 error after transfer

    Hi Sandro, Although I'm unfamiliar with Magento, it looks like your Magento base URL is set to http://sandro.x10host.com, but Magento is expecting you to have a / on the end (http://sandro.x10host.com/), and so links are broken. If you can't log in to change it, you can sign in to phpMyAdmin...
  16. Dead-i

    Can't Change Theme to Basic

    Hi, Sorry about that; I have switched your account back to x10Hosting Basic. ;) Thank you,
  17. Dead-i

    Internal server error

    Hi, It looks like your .htaccess file contains the line "Options +SymlinksIfOwnerMatch" which is causing this. Please remove this line and try again. ;) Thank you,
  18. Dead-i

    Parked a domain that I bought, but it's not loading my webpages or redirecting

    Hi, I can now see Welcome to WordPress. This is your first post. Edit or delete it, then start writing! on both your x10Hosting domain and your Parked Domain. If you're still seeing problems after clearing your browser cache and flushing your computer's DNS, it might be that your DNS provider...
  19. Dead-i

    Parked a domain that I bought, but it's not loading my webpages or redirecting

    Hi mwongx10, The Parked Domain you have pointing to /public_html/ looks to be showing a WordPress installation page for me right now, and your main x10host.com domain is also doing the same. If you see differently, you might want to try clearing your cache and flushing your DNS. :)...
  20. Dead-i

    Disk Space

    Hi Johan, I can't seem to find a hosting account linked to webbmaster2005. Please link your accounts (by going to Support in the top-right of cPanel, and choosing "Visit Forums"), or please provide me with your cPanel username. ;) Thank you,
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