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Hi, You have about 300MB of data in your ".trash" folder on your account. You might want to consider deleting this. ;) Thank you,

Hi, This error message indicates the server couldn't see your nameservers, though there can sometimes be a delay. Are you still seeing this problem? Thank you,

Hi, I have upgraded your account for unmetered disk space. ;) Thank you,

Hi, New accounts are initially limited at 512MB of disk space to prevent abuse, and then you can request for unmetered disk space once you meet these requirements: - Your account has been active for 7 days. - You are using 50% of your current disk space limit. - You have a working website that...

Hi, I have upgraded your account for unmetered disk space. ;) Thank you,

Hi Aidan, Sorry for the delay here. Unfortunately, it's difficult for me to give you access to this account because you are connecting from a dynamic German IP, and we actually don't allow signups from Germany at this time. However, we will soon be opening our hosting service for all countries...

Hi, I have upgraded your account for unmetered disk space. ;) We offer unmetered disk space, as our main website advertises. However, we initially start out accounts at 512MB to help prevent against the enormous amount of abuse this brings, and then we can upgrade them to unmetered disk space...

Hi, You can request for a free upgrade to unmetered disk space once you have a working website and at least 50% of your disk space is being used by your website. Since the majority of your space is being taken up by your "mail" folder, I cannot upgrade your disk space at this time. ;) Thank you,

Hi, Please click the green "Add Website" button in the top-right, and create a new "Custom Website". This should bring back the options you are familiar with. Assuming you make sure you choose "custom website", this will not change any of your files. Thank you,

Hi, You currently seem to be using only 165MB of space. Please be aware that files over 10MB are automatically deleted as per our Terms of Service, which might explain this sudden change. Thank you,

Hi, It looks like you are currently using 30.66MB out of a maximum of 512MB. You can request for a disk space upgrade once you are using at least 50% of this space. Thank you,

Hi, Yes, all x10Premium servers are separate from x10Hosting free hosting servers, and each premium server has fewer accounts than on free hosting. ;) Thank you,

Hi, This message is shown when you are connecting from a connection that has previously been used to violate our Terms of Service. It looks like you are connecting from a public network connection. Is it possible for you to connect from a normal internet connection? If not, I can make an...

Hi, Sorry about that; I have put the unsuspension through for you. ;) Thank you,

Hi, Your website is currently loading a login form for me, but if you are still seeing the blank page elsewhere, you might want to try following the advice here: http://x10hosting.com/support/account/my-website-is-showing-a-blank-page Thank you,

Hi, You can add your .tk domain to your account by adding it as a Parked Domain in cPanel. ;) It looks like you have had your account since 2008 (wow!). A few years ago, we made a change that meant new main domain names could only be x10Hosting subdomains (such as .x10host.com, .x10.mx...

Hi, The problem with the Help Center should now be resolved. ;) Thank you,

Hi jensen, The SSD storage is not the only factor making your x10Hosting website fast, but Varnish is caching certain assets of your website. The CSS, JavaScript and image files on your x10Hosting website are temporarily stored in Varnish's memory, so that it can send them to visitors without...

Hi, Unfortunately, I'm struggling to find the cause the cause of this. We do not prevent outgoing connections to wordpress.org, so there should be no problems with updating plugins/themes, and I have seen no other reports of this. To help debug this, is there any way of you getting a more...

Hi, I took a quick look at your last thread, and I would like to clarify something here. If you hit your Entry Process limit (which is a resource limit), you would be seeing a 508 Resource Limit Hit error on your website temporarily, and you would see a notification in the "Resource Usage"...