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  1. Dead-i

    DNS Set, still no site

    Hi, Please could you try setting the nameservers ns1.x10hosting.com and ns2.x10hosting.com? Namecheap have an article on this here: https://www.namecheap.com/support/knowledgebase/article.aspx/767/10/how-can-i-change-the-nameservers-for-my-domain You'll need to use "Custom" nameservers. ;)...
  2. Dead-i

    ERR_CONNECTION_REFUSED when accessing control panel?

    Hi, That sounds strange; what URL are you at exactly when you see that error message? Are you able to load your website currently? It should show a page saying "Index Of /", since you haven't uploaded any content. ;) Thank you,
  3. Dead-i

    Does x10hosting turn .css off after a certain matter of time of free account?

    Hi, Definitely not! Next time you see this, please could you open Developer Tools (hit F12) and let me know what error shows in the Console tab? Your site seems to be showing normally for me right now. :) Thank you,
  4. Dead-i

    Website still not appearing.

    Hi Stanley, Sorry for the trouble, please could you check again now? This should be sorted out, but if you still see the Domain Does Not Exist page, please try flushing your DNS again. ;) Thank you,
  5. Dead-i

    bind other domain to my host

    Hi, You can use your other domain name by adding it as a Parked Domain or Addon Domain. There's information on that here: http://x10hosting.com/support/domains/add-domain-name Thank you,
  6. Dead-i

    Where has cPanel gone?

    Hi, You are currently on the "Basic" cPanel theme, but you might be looking for the standard one. Please try going to "Switch Theme" in the top-right, and choose "Switch to cPanel x3" theme. If you still want to use the Basic theme, you can reveal the normal controls by clicking "Add Website"...
  7. Dead-i

    Requesting Unmetered Disk Space

    Hi, I have upgraded your account for unmetered disk space. ;) Thank you,
  8. Dead-i

    Disk Quota exceeded?

    Hi, You had hit your initial disk space limit of 512MB, but since you qualify, I have now upgraded your account for unmetered disk space. ;) Thank you,
  9. Dead-i

    I recieved: "Account Inactivity Final Warning" email

    Hi, Please make sure you are signing in at https://x10hosting.com/sso/login and not directly into your server's cPanel. Thank you,
  10. Dead-i

    Resource Limit Is Reached

    Hi, Please could I have a link to the page that you are seeing this problem at? Your website currently appears to be loading correctly for me, but if you switch to the cPanel x3 theme and go to the "Resource Usage" section, it should tell you what limit you exceeded and when. Thank you,
  11. Dead-i

    inbound emails not working.

    Hi, You have exceeded your initial disk space limit. You can either free some space, or request an upgrade for unmetered disk space if you feel that you meet the requirements. This is not an issue with x10Hosting. Threads merged. Thank you,
  12. Dead-i

    Can not login

    Hi, Unfortunately, if you were inactive for longer than 31 days, your account would have been suspended, and if you were inactive for an additional 21 days, your account would have been deleted. It looks like this is what happened here; when you sign in using your email address, you should be...
  13. Dead-i

    Request for Unlimited Disk Space

    Hi Trey, You can request an upgrade once you are using at least 50% of your current limit. ;) Thank you,
  14. Dead-i

    Hosting Account

    Hi, If you have your own domain name purchased elsewhere, you can add it as a parked or addon domain. https://x10hosting.com/support/domains/add-domain-name Thank you,
  15. Dead-i

    Requesting unmetered disk space

    Hi, I have upgraded your account for unmetered disk space. ;) Thank you,
  16. Dead-i

    Requesting Unlimited Disk Space

    Hi, Sorry, but it looks like your account was suspended before I saw your reply. Please resolve the active suspension first, by going to https://x10hosting.com/sso/login and creating an appeal. If your appeal is accepted and the suspension is lifted, please create another thread asking for...
  17. Dead-i

    Unmetered Disk space Request

    Hi, I have upgraded your account for unmetered disk space. ;) Thank you,
  18. Dead-i

    Request for Unlimited Disk Space

    Hi, I have upgraded your account for unmetered disk space. ;) Thank you,
  19. Dead-i

    Oxwall Not Sending verification emails to users

    Hi, I can see that many emails have been successfully sent from the email address you provided. Please could you be more specific as to what problem you are seeing? Thank you,
  20. Dead-i

    Request for Unlimited Disk Space

    Hi, Your account has been upgraded for unmetered disk space. ;) Thank you,
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