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Hi, I can't see any issues with your site's database connection right now. What error message are you seeing? Thank you,

Hi, 503 Backend Failed Fetch failed is a generic message for when the web server did not return a response within a certain amount of time. This can happen if the server is having some temporary issues, or if your script is taking longer than 30 seconds to process. Since you said you saw this...

Hi, I have answered your other thread. ;) https://x10hosting.com/community/threads/unmetered-hosting-upgrade.199784/ Thank you,

Hi, Please let us know once you are using at least 50% of your disk space limit. You are currently using 102MB. Thank you,

Hi, Unfortunately, it looks like your account has since been suspended. I'm going to close this thread for now. Please create an appeal from your control panel, and if it is accepted, please open a new thread.

Hi, Are you sure your website is certifiedpogi.x10hosting.com? I cannot find an account matching certifiedpogi.x10host.com, and we don't offer .x10hosting.com domains. Thank you,

Hi, I have upgraded your account for unmetered disk space. ;) Thank you,

Hi, In your WordPress settings section, please change your "Site URL" to your new domain name. This should update those links. ;) Thank you,

Hi rgjx10ho, If you are able to access your own website, please could you verify that there is nothing on your connection blocking access to the non-standard port 2083? Many workplaces and schools tend to do this. Thank you,

Hi, Our firewall automatically blocks outgoing connections to non-standard ports, to prevent abuse. Thank you,

Hi Joseph, I'm not so sure where you found those IP addresses; they do not belong to x10Hosting. I took a look at your account, and it looks like you have already got the domain name added. Therefore, you will need to either: Change your nameservers to ns1.x10hosting.com and...

Hi, Google Chrome is actually showing that as a placeholder for a blank page. Please could you try following these steps? http://x10hosting.com/support/account/my-website-is-showing-a-blank-page Thank you,

Hi, Are you able to access your website? Thank you,

Hi, You are currently on the "Basic" cPanel theme, but you might be looking for the standard one. Please try going to "Switch Theme" in the top-right, and choose "Switch to cPanel x3". Thank you,

Hi, Please could you try disabling your VPN, and then try again? We block connections from known spamming IP addresses, and it looks like you might be sharing an IP address with someone from the past. Thank you,

Hi, If you have a domain name from elsewhere, this would need to be entered on their control panel. What is your domain name? Thank you,

Hi, I'm sorry I missed your last thread. I have upgraded your account for unmetered disk space now. ;) Thank you,

Hi, Upgrades are in the process of being revamped and should be returning soon, though I haven't been provided with an estimate on this. Thank you,

Hi, I'm struggling to replicate this problem on your site. Next time you see this, please could you open Developer Tools (hit F12), and let me know what error is being thrown for these assets? Thank you,

Hi, I have upgraded your account for unmetered disk space. ;) Thank you,