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  1. Dead-i

    403 page

    Hi, I'm sorry for the delay here. Your request is being blocked by Mod Security because it contains potentially harmful content (which is either JavaScript or an unusual HTML tag). This request is blocked because it isn't something that typical users would submit (since normal users wouldn't be...
  2. Dead-i

    A space upgrade?

    Hi, We can upgrade your account once you are using at least half of your 512MB limit. Right now, you are using about 110MB. Thank you,
  3. Dead-i

    Request for Unlimited Disk Space

    Hi Trey, Yes, I have upgraded your account. ;) Thank you,
  4. Dead-i

    Disk Space Increase Request

    Hi, Yes! I have upgraded your account for unmetered disk space. ;) Thank you,
  5. Dead-i

    database error

    Hi, The version of MySQL we are using only supports CURRENT_TIMESTAMP on TIMESTAMP fields, not DATETIME fields. Thank you,
  6. Dead-i

    Request for increase in web space?

    Hi, Sorry for the wait. I have upgraded your account. ;) Thank you,
  7. Dead-i

    now my 4th request for unlinited disk space

    Hi, cPanel File Manager will tell you the date the email was received. If you are unsure what it is, you can right-click and choose "View" to see the raw contents. You might also be able to see your emails using Webmail instead. All accounts are currently limited to 512MB, unless they have...
  8. Dead-i

    Suspention of account appeal

    Hello, If you feel the suspension was made in error, you can make an appeal from your control panel. We cannot handle suspensions here.
  9. Dead-i

    Hosting Account Space Upgrade

    Hi, Yes! I have upgraded your account. :) Thank you,
  10. Dead-i

    Site Missing a temporary folder.

    Hi frackque, It looks like you had hit your initial disk limit, which was what was happening here. However, you qualified for a free upgrade to unmetered disk space, so I bumped it up for you. ;) Please try again now. :) Thank you,
  11. Dead-i

    Disk space increase request

    Hi, I have upgraded your account for unmetered disk space. ;) Thank you,
  12. Dead-i

    Banned without reason.

    Hello polarit3 and mcmmsagh, It looks like you have previously owned a hosting account with us, and that account was suspended because it was used for malicious purposes. These were permanent account suspensions. Please let us know if you feel that this is incorrect.
  13. Dead-i

    Your web hosting account was closed due to abuse. Please contact support.

    Hi classi35, Our records indicate that you have previously used our hosting service for malicious purposes, and you very recently created a new hosting account. This was a permanent suspension, and for this reason, your new account has been suspended.
  14. Dead-i

    now my 4th request for unlinited disk space

    Hi, You can log in using your cPanel File Manager or FTP, and look under the "mail" folder on your account. All your emails are stored in various folders within there, and files can be deleted directly. ;) Typically, 512MB is plenty of space for normal websites, and the majority of accounts...
  15. Dead-i

    css?

    Hi, Your CSS file looks to be loading correctly, but many images on your site are missing. Thank you,
  16. Dead-i

    Suspension

    Hi, Your website isn't suspended, but it looks like you are connecting from an internet connection that has previously been shared with abusive users. Are you connecting from a VPN or proxy, perhaps? Please can you clarify? What error message are you receiving? Your account looks to be active...
  17. Dead-i

    404: Page not found

    Hi talk2azs, I tried going to your website, and saw the 404 page. However, it looks like your index file is HTML frame that references a webpage on www.live365.com, and that website is serving the 404 page, not x10Hosting. Thank you,
  18. Dead-i

    403 Forbidden error

    Hi, I'm sorry for the delay here. We performed some maintenance on free hosting accounts previously, to improve the way in which websites are stored. It looks like your account hadn't fully switched back after the maintenance period. This should now be fixed, and your website is now working...
  19. Dead-i

    Forbidden 403 when attempting to visit site.

    Hi jrsofty49, I'm sorry for the delay here. We performed some maintenance on free hosting accounts previously, to improve the way in which websites are stored. It looks like your account hadn't fully switched back after the maintenance period. This should now be fixed, and your website is now...
  20. Dead-i

    Email accounts using all 3, but no accounts found?

    Hi, I have forcefully refreshed cPanel's cache, and it looks like cPanel is now reporting zero email accounts. ;) Thank you,
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