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  1. Dead-i

    Service Unavailable

    Hi, The problem affecting PHP scripts on xo3 should now be resolved. :) Thank you,
  2. Dead-i

    Service Unavailable

    Hi, The problem affecting PHP scripts on xo3 should now be resolved. :) Thank you,
  3. Dead-i

    imageMagick enable

    Hi, You can do this from the "Select PHP version" section of cPanel, but I turned the "imagick" extension on for you. ;) Thank you,
  4. Dead-i

    Account unsuspension request

    Hi, Please log in to your control panel, and create an appeal from there. We cannot handle account suspensions on the forums. Thank you,
  5. Dead-i

    Please can staff check my website, to see if it breaks rules?

    Hi, I'm not sure that I like the way this thread is heading, so I'll close off things here. @bholdswo: At a glance, I can't see anything obvious that would indicate you were breaking the Terms of Service. ;) I'd also like to clarify here that bdistler isn't an x10Hosting staff member, and the...
  6. Dead-i

    phpMyAdmin

    Hi, The version of phpMyAdmin available is determined by cPanel and not us, so it will not always be the latest version. ;) Thank you,
  7. Dead-i

    Access to my hosting account is currently restricted

    Hi, Please could you confirm that you are not connecting with a proxy, VPN or anonymizer? You do seem to be connecting from an address very similar to a VPN/proxy. Thank you,
  8. Dead-i

    Need to disable mod_security

    Hi, While we can't totally deactivate Mod Security from free hosting accounts (due to the amount of abuse we receive on free hosting), we can turn off certain rules if they are triggering when they shouldn't be (if they are false positives). Please could you provide the full URL of the page you...
  9. Dead-i

    cpanel get into it

    Hi, You can sign in to cPanel by logging in at https://x10hosting.com/sso/login Once you are signed in, clicking the blue "Open cPanel" button will take you there. Are you seeing a problem when signing in? :) Thank you,
  10. Dead-i

    cPanel not working

    Hi, You should be able to go to cPanel by clicking on the blue "Open cPanel" button, as you described. Are you seeing something different when you click on that? Thank you,
  11. Dead-i

    uploading breaks .css/image links

    Hi, That definitely doesn't sound right. I can't see a hosting account associated with your forum account; please could you give me a link to your website, so that I can check into this? :) Thank you,
  12. Dead-i

    Connection blocked due to frequent abuse

    Hi Tom, I'm sorry to hear you got caught by this filter. I have made an adjustment that should fix this. Please could you re-attempt your sign in? :) Thank you,
  13. Dead-i

    Request for unmetered space

    Hi, I have upgraded your account for unmetered disk space. ;) Thank you,
  14. Dead-i

    Getting message that I'm connecting through VPN, when I'm not

    Hi George, What error message are you receiving, exactly? Thank you,
  15. Dead-i

    Constant 500 errors on website and cPanel - XO3 server

    Hi, On free hosting, every account has a hard limit of 50,000 files total, to help prevent abuse. While it is very rare for accounts to do this, it looks like you have hit this limit, which is why cPanel is showing the EDQUOT (quota hit) message, and most likely why your website isn't loading...
  16. Dead-i

    mod_security issue.

    Hi, You are indeed hitting a Mod Security rule designed to prevent certain web-based attacks. What content are you submitting, exactly? Thank you,
  17. Dead-i

    Disk space increase request

    Hi, I have upgraded your account for unmetered disk space. ;) Thank you,
  18. Dead-i

    404 Page After Upgrade to Unlimited Storage

    Hi, I went to several directories on your account without issue. Could I have a link to the page showing this error message? Thank you,
  19. Dead-i

    Error Creating Email Accounts

    Hi steja, That's strange! I have forcefully refreshed cPanel's cache, and your email account number has now dropped to zero. Please try again. ;) Thank you,
  20. Dead-i

    403 Forbidden error

    Hi, If this is only happening to you, this indicates that the server is blocking your request because you are connecting from an IP address that has performed suspicious actions in the past. While this system is very good for protecting sites against some bad users, unfortunately it can hit...
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