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Hi, I have upgraded your account for unmetered disk space. ;) Thank you,

Hi viralx10, I can't find a hosting account attached to your forum account so I can't check this for you, but it's worth noting that our server automatically caches static files (like JavaScript and CSS) for 5 minutes to help speed up your website (unless you disabled that), so this might be...

Hi, It looks like your account was permanently suspended for illegal material before I got to this thread. If you feel this was a mistake, please open an appeal from your control panel at https://x10hosting.com/sso/login I'll go ahead and close off this topic.

Hi lightn17, From cPanel, you can click the "Advanced DNS Editor" button to specify subdomains that point to a different IP address. Once you're on that editor page, you can just select your domain, and specify a new A Record for your subdomain. If that doesn't help (and you really want to use...

Hi therosar, I'm sorry you hit those restrictions. Due to the large amount of abuse we get on our free hosting service, we have much tighter security checks implemented there, which help to help combat this abuse and make our free service safer for everyone. Currently on our free hosting...

Your old domain would not be redirected, unfortunately. Do you still want us to change it? :) Thank you,

Hi, @khdevx12 @market11 It looks like you are connecting from a public/mobile network. Please try signing in from a normal internet connection. @superte2 The "substantial link" error you mentioned happens when our logs indicate that you have owned a previous account that has been permanently...

Hi, You had hit your disk limit, but since you qualify for a free upgrade, I went ahead and upgraded your account for unmetered disk space. ;) Thank you,

Hi, Strict Standards warnings shouldn't actually affect the operation of your code, so you might be able to hide these warnings if you want to stay on the same PHP version. You can either exclude E_STRICT in PHP, or disable error reporting altogether by following this guide. Thank you,

Hi Sarah, I have upgraded your account for unmetered disk space. ;) Thank you,

Hi, I'm sorry I missed your thread originally; your account was upgraded. ;) Thank you,

Hi, Your .htaccess file in your public_html directory contains this line: This header not only gets sent to Varnish, but it also gets sent to browsers, so browsers won't cache your images. If it's important that you have Varnish cache disabled for the rest of your site, you might want to wrap...

It looks like you previously owned an account that was permanently suspended due to malicious content being hosted on it. I have looked at the logs, and can confirm that there is, unfortunately, nothing more I can do here.

Hi, Sorry about this; it looks like WooCommerce was hitting a rule designed to prevent suspicious requests. It was a false positive. I've disabled it for your account, and we're working on fixing this across all servers for other users with WooCommerce installed. Thank you,

@webbrewe Varnish essentially proxies your connection to the web server, so that it can serve cached versions. When you make a request to your website, your request goes to Varnish. Varnish serves a cached copy if it has one, and if it doesn't, it will download a copy from our web server...

Hi, I have upgraded your account for unmetered disk space. Thank you,

Hi, Error reporting is disabled by default, but you can enable it by following the steps at http://x10hosting.com/support/guides/php-configuration-tutorial#enabling-error-reporting We can't offer SSH access on free hosting, due to the amount of potential it has for abuse. Premium hosting does...

Hi, The first time you place these rules in the .htaccess file, you'll have to wait until Varnish next attempts to cache your site (since it only checks caching headers then). After that period, Varnish shouldn't cache files. ;) Thank you,

Hi, It looks like our system automatically suspended your account due to something that looked very similar to a proxy being present on your account. Don't worry though; there can sometimes be false positives, and if you submit an appeal, someone will be able to help you with that. ;) You can...

Hi, You can't use two different services for your nameservers at the same time; your site won't work properly. You would need only ns1.x10hosting.com and ns2.x10hosting.com present on GoDaddy's side, which would be part of the "Custom" nameserver options. cPanel has an icon for "MX Entries"...