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I have changed the email address on file, you will still need to go through the reset password though before you can login.

It doesn't really matter, I'll remove it once I retrieved the information. Root is easiest to find it from

I have unsuspended your account, if you are able to login via FTP could you please upload/create a file called x10hosting.txt with information about what new email address you would like set as your contact email? This can not be one that is located within your account, it has to be from a...

That error code indicates you may be using a VPN/Proxy, the IP you connect from is listed as being commercial. Make sure you are disconnected from any such service you may have.

We would not jump you up to 3 gb directly even if you met the requirements, it will always be incremental. Not all scripts are suitable for free hosting due to various limitations. Premium hosting comes with only a low cost and would have unlimited disk space as well as better resources in...

Not going to happen since you were hosting a phishing site.

If it occurs frequently it may cause a suspension eventually, but if it is just once in a while all that happens is that for a period of time the site may be unreachable. If it s a well trafficked site it might be an indication it has outgrown the limitations of free hosting, which will not be...

I have set the service for termination and it should be fully deleted within the next few minutes. There is currently no guide on SSL, but one of the more common errors is a ratelimit error (Let's Encrypt only allows a certain number new certs at a given time, when we hit the limit there's a...

Got it. I have now associated the forum account you currently post from with your hosting so support will be easier going forward as we can look it up by the forum account alone.

I did find it by that username and have set an exception. I also noticed that for some odd reason your hosting account does not have an associated forum account, probably due to the account being among the really old ones. I can set this forum account as associated for you if you'd like, to do...

Your account was suspended for the use of prohibited script which is a ToS violation, this also means that the suspension will not be lifted.

Your account is suspended for inactivity, just login to https://x10hosting.com/login and unsuspend yourself. You are required to login to the account at least once every 30 days to keep it active, this is how you "pay" for free hosting, failing to do so will lead to suspension and later...

The email address mentioned above is NOT the contact address on file. The forum account you post from is also not attached to the account holding the pcriot.com domain you have listed as your email address. Support requests needs to come from the forum account on file (which was created...

That would not be possible as the suspension is for a ToS violation.

The error code says you are in a country we currently do not allow new accounts from, however the forum account you post from is not one that is attached to any hosting account so I can not verify that you have an existing account and thus would be eligible for an exception to this block. I...

I can delete the added domain but not the one you used when creating the service. The domain set when starting the service needs to always remain on the account. I can delete the entire service, I just need you to confirm which of the options you want to use.

This is in the footer of the forums. We use XenForo: https://xenforo.com/ This is however not a free forum software.

There is no account at present with that email address. Looking at the login history as noted on our old backend you where inactive long enough for the account to be terminated as being inactive (I see no logins made after May 2020). You would need to sign up for a new account

I don't see your IP blacklisted on the server of your account at this time. Please note that it is recommended to always login to DirectAdmin through the account panel, logins to the account panel is the only thing that marks the account as active.

That domain is currently attached to an existing account on our servers. You are however correct in that this forum account is not linked to that account, there is however another forum account that is linked: danielx6 It would appear that this was a case of where the account wasn't properly...